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Best Western Plus Stoke on Trent City Centre Moat House

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Reviews, get directions and contact details for Best Western Plus Stoke on Trent City Centre Moat House

Best Western Plus Stoke on Trent City Centre Moat House
Address: Etruria Hall, Festival Way, Stoke-on-Trent ST1 5BQ, UK
Phone: 0844 387 6245
State: Stoke-on-Trent
City: Stoke-on-Trent
Zip Code: ST1 5BQ

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

related searches: best western plus stoke-on-trent moat house, DoubleTree by Hilton Stoke on Trent, Hotels in Stoke-on-Trent, Moat House hotel
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Reviews
An overall quality place to stay.... clean.. staff polite and helpful.. The room is a good size the beds are clean and comfy the bathroom facilities were great!! You are able to roam and drink at the bar at your leisure!! My key didn't work however it was fixed straight away with no complications!! The price was unbelieable it was Just an all round nice place to stay! Will 100% be returning. Also the parking was free!! Thank you for a pleasant nights stay
7 years ago (22-01-2018)
Very clean modern hotel. It still feels like a Moat House hotel (as was previously). Bedrooms a little 90’s, but in very good condition and comfortable. Pleasant staff and nice selection of bottled local ales in bar. I’d recommend if you’re in Stoke - it’s the best by far.
7 years ago (22-01-2018)
My brother and his family stayed here for 2 nights. The hotel were very good with them when they had to change their dates He was full of praise for how well it was organised. They particularly enjoyed the pool. I've knocked a star off because the restaurants, where we had a meal with them, was too loud, the food was okay but pricey. The main issue was cigarette smoke from the huge number of smokers just by the entrance. It came in to the extent that we had to wash out clothes, just like the old days before the smoking ban.
7 years ago (28-02-2018)
We have stayed regularly at The Best Western Hotel for years. Lovely staff and consistently very good accommodation and food. Our 2 daughters (11+14) always enjoy staying there. Sometimes we get a free upgrade to one of the Suites, which is real treat.
7 years ago (24-02-2018)
Recently dealt with the events team and received the worst customer service iv ever experienced. Charged me for 2 meals that i never received after being told i wouldn't be charged. Oh well as long as they get their money they are happy it would seem.
7 years ago (06-02-2018)
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