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Best Western Plus Angel Hotel

  1. Chippenham
  2. Wiltshire Lodging
  3. Chippenham Stadium

Reviews, get directions and contact details for Best Western Plus Angel Hotel

Best Western Plus Angel Hotel

Story

The Best Western Angel Hotel is situated in the heart of Chippenham, Wiltshire.

It is truly an ideal venue for weddings, conferences, family functions or as a base for either business or leisure guests.

Book now via our website or on 01249 652615

Address: 8 Market Pl, Chippenham SN15 3HD, UK
Phone: 01249 652615
ku.oc.mahneppihcletohlegna@noitpecer
State: Wiltshire
City: Chippenham
Zip Code: SN15 3HD

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
We had a very disappointing stay at this hotel and unfortunately cannot recommend it.nnFirst, before we even arrived, the hotel had a bug in their system, which led to us receiving multiple phishing emails. These emails requested our credit card details, and unfortunately, we fell victim to the scam, forcing us to change all our credit cards—an incredibly stressful and frustrating experience. Be extremely cautious when booking with this hotel.nnWhen we arrived, there was a wedding event going on, making the hotel extremely noisy. We had booked a double room, but instead of a proper double bed, there were two single beds pushed together, making it uncomfortable as we kept sinking into the gap. The room was also cold, and to make matters worse, the view was of the car park—far from the experience we had expected.nnAdditionally, breakfast was not included, and the hotel refused to take responsibility for the situation, simply blaming Booking.com, while Booking.com blamed the hotel. No apology was offered, and we had to insist on getting any kind of compensation or amenity.nnOverall, our experience was frustrating, time-consuming, and disappointing. The lack of accountability and poor customer service only added to the frustration. Given the security issues, uncomfortable rooms, and lack of proper service, we would not recommend this hotel to anyone.
Stayed here for a couple of days with the in-laws both in their 80's . Large and well-appointed bedrooms. Friendly and efficient staff and excellent location right in the heart of Chippenham. Swimming pool was warm and inviting but changing rooms could have been bigger - really only room for one person at a time.nBreakfast was good, self-service and staff able to sort any shortages quickly.nOnly thing the in-laws complained about was the need to go through an open courtyard to get from the hotel to the bedrooms. Fine if it wasn't raining, but it was very cold.nOne thing we found was the Sat Nav postcode did not take us to the car park as stated, but a little side road just before the hotel!nWould also recommend the Italian restaurant almost opposite the hotel-excellent food!
Really nice, large room. Extremely good experience in reception, in fact a really nice hotel. The only unfortunate experience was eating in the restaurant.nA poor menu because of little choice we went for burgers. Not an expert but I have had a couple in our local pub and perhaps two in Burger King. But this was expensive and disappointing, we were pretty sure that we were not fond of gherkins battered or not , nor seeing a reason for lettuce so we both asked for our meal to exclude both. Alas both came with lettuce and buns that I assume were so aged when toasted they shattered/ crumbled when a knife tried to cut into them. Anyway we persevered we each had a dry,unpleasant piece of what should be protein.
I recently had the pleasure of photographing a wedding at the Best Western Plus Angel Hotel, and it was a fantastic experience!nnThe venue is beautiful, offering lovely spots for both indoor and outdoor photos. The staff were incredibly helpful and attentive, making sure everything flowed seamlessly throughout the day. Their warm hospitality made the event even more special.nnI highly recommend this venue for weddings or any special occasion!
Had a three night stay with friendsnThe only downside was that the room had very poor lighting. Apart from that. All the staff were very helpful and provided a great service, and that includes the manager. The food and portions were very good. Would not hesitate to recommend the hotel. Will definitely be returning when in the area. Alan and Mary
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