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Reviews, get directions and contact details for Beefeater Quay House

Beefeater Quay House

Story

Beefeater opened their doors back in 1974, and were driven by a passion for glorious steak. Mouth-watering cuts at mouth-watering prices was their motto. Reassuringly nothing's changed, these things still drive them today and they always will.
Beefeater believe in two things, a warm friendly welcome and serving incredible steak that you can kick back, relax and enjoy. Whether you're celebrating after a visit to Old Trafford or relaxing from a busy day shopping at the Lowry or Trafford Centre, the Quay House is the ideal restaurant for all occasions

Address: 11 The Quays Salford Quays, Salford M50 3SQ, XGM, GB
Phone: 0161 872 4026
State: XGM
City: Salford
Zip Code: M50 3SQ

opening times

Monday: 06:30-10:30
Monday: 12:00-23:00
Tuesday: 06:30-10:30
Tuesday: 12:00-23:00
Wednesday: 06:30-10:30
Wednesday: 12:00-23:00
Thursday: 06:30-10:30


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Reviews
We used to love it here but the place has changed massively! Called in a couple of weeks ago and the two lads behind the bar were great. We went in last night for food in the "restaurant" upstairs, I had booked a table online, got to the top of the stairs and waited five minutes before someone came to us, I didn't mind that what did annoy me was the three waitresses that walked past us and didn't even acknowledge we were there, I found it a little rude. When we did get seated I had to wipe food off the seat, the table was sticky, menus sticky. The toilets were a disgrace. The food wasn't great, over cooked chicken and overpriced for what it was. Service wasn't great, our waitress looked like she just didn't want to be there and wasn't very helpful. We just didn't like the vibe of the place at all. Went downstairs to get a drink, same waitress behind the bar, ordered and paid for drinks, they didn't have what I wanted but they did upstairs so I had a cheaper drink but had to mention a refund myself as we had already paid for a spirit they didn't have. We won't be back. Such a shame it used to be a great place.
Good team, quickly served, food was hot and arrived in good time. Steak was cook just right, not large portions though. Wine was good and ok priceService: 4/5
Came here for a family dinner but was informed the upstairs restaurant was closed due to short staff. Had to dine downstairs in the pub area and order yourself from the bar. Ordered a steak to be cooked medium but was cooked well done. Not a great restaurant experience. That said, I’ve been here before when the restaurant was open and food and service was excellent.
I recently had the pleasure of dining at Beefeater Salford Quays, and I must say it was an outstanding experience. The ambiance was warm and inviting, perfect for a relaxed meal with family or friends.The highlight of our visit was undoubtedly the exceptional service provided by Jess, the manager. She was attentive, professional, and went above and beyond to ensure our dining experience was perfect. Jess's friendly demeanor and attention to detail truly made us feel welcomed and valued.The food was delicious, with a great variety of options to choose from. The steaks were cooked to perfection, and the sides were flavorful and fresh. The menu caters to all tastes, and the quality of the ingredients was evident in every bite.Overall, Beefeater Salford Quays exceeded our expectations. With excellent service led by Jess and a fantastic menu, it's a place we will definitely return to and highly recommend to others. Thank you, Jess, and the entire team for making our visit memorable!
Waitresses we're great couldn't do enough for us. Food was lovely, personal wouldn't got the the tomato soup again, was too tangy for my liking. If you get to sit upstairs ask for a window seat to see the lovly view of the lakes
It was an okay experience. No signage to tell us to wait or order at the bar, which was staffed by only one person strange for it being the semi finals!. Eventually after waiting for a minute we approached the bar and were told to order food at the bar when we were ready. Sat at a table that was sticky, eventually saw some staff coming downstairs and helping the person at the bar by clearing tables. Food was lovely, but no check back, felt a little disappointed by the experience, but it did the minimum of feeding and watering us.
Stayed in Manchester this weekend and was just across from our hotel. It was empty downstairs we sat down and ordered. The chairs were disgusting and stained. We went up stairs, more lively, only 2 waitresses, who manged to drop my food on the floor, so had to wait even longer. Place is dirty, food rip off, wipe your shoes on the way out.
Location and staff very good but was unfortunately let down by cleanliness husband had miss fortune to us toilet sike over floor toilet was dirty and no toilet roll. Females weren't much better dated hot water was boiling and no signs to indicate this I burnt my hand hate to think about a child. Outside seating was dirty with cigarette butt's and rubbish wouldn't take much to go out and brush up a bit
Came to visit today after a Manchester United Stadium Tour for dinner with my 2 sons and was greeted by Naim, he was so lovely and helpful. Food was delicious and all the staff were just so kind. Thanks Naim and staff at beefeater for a great experience:Service: 5/5
I feel today is the day I need to provide a review. The Location and the food you provide is great. The value is fantastic and the service from you all is also very good. However today’s visit wasn’t the best, I respect all the staff there which is why I will keep the issue I had private but I still want to make people aware that I could of easily given you a terrible review and named the member of staff and how they spoke to us. The issue however was handled very quickly and professionally. I am not disheartened and I will continue to eat here. I’d like to not have that waiter be our waiter again just to avoid any issues going forward and how you deal with complaints are your business. However if this person has a reputation of giving poor service like I received today then this could very easily affect your success and reputation. Everyone else are lovely and nice people and I hope my review doesn’t come across to negative, as overall I love coming here, not just for the value but the service and location.
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