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Bang & Olufsen of Cambridge

  1. Cambridge
  2. Cambridgeshire Electronics Store

Reviews, get directions and contact details for Bang & Olufsen of Cambridge

Bang & Olufsen of Cambridge
Address: 29 Magdalene St, Cambridge CB3 0AF, UK
Phone: 01223 464400
State: Cambridgeshire
City: Cambridge
Zip Code: CB3 0AF

opening times

Monday: Closed
Tuesday: 9:00 AM – 5:00 PM
Wednesday: Closed
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews
Would like to express my sincere disappointment in Bang and Olufsen and dissuade anyone from buying their extortionately priced products, particularly their BeoPlay H3 earphones. I had long aspired to own a B&O product and purchased my £149 BeoPlay H3s in the belief that they would last me several years and assured by their 2-year warranty. After only a couple of months, the wiring of the earphones became exposed – unsafe, aesthetically unpleasant, and will no doubt soon affect the sound quality. To add insult to injury, I spent hours of my valuable time packaging and returning these earphones to be told that I have induced the damage myself and that their 2-year warranty doesn’t cover this type of damage! By far the most expensive and poorest quality earphones I have purchased with a warranty that doesn’t mean much.
7 years ago (12-11-2017)
We visited the Cambridge store hoping to find out some more information on some speakers we are thinking of buying and to have a demonstration. We have never felt so unwelcome in a shop before, the customer service was non existent. We were totally ignored and I concur with the previous review that the staff are rude.
8 years ago (20-02-2017)
Received very varied service from this store. From one day being extremely rude and not wanting to assist me in my purchase. To the next visit having an extremely helpful member of staff assist me in my purchase
8 years ago (02-09-2016)
This is an exceptionally disappointing shop, where customer service is very poor. Having previously shopped at another B+O shop, and being very pleased with the product and service, I shopped with confidence at this store. When advised to upgrade to a more expensive option by a member of staff (the manager), I obliged, trusting his knowledge. He has since refused to refund the item, which does not fulfil my needs, and has been exceptionally rude on more than one occasion. I have had a helpful experience from another store, but apparently the other store cannot issue the refund because this is a franchise store. I would really recommend not shopping at this premises, but finding another one elsewhere.
9 years ago (12-05-2016)
The service was alright, it doesn't feel as welcome as other B&O shops. But I enjoyed my time there testing out products.
8 years ago (30-12-2016)
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