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B&Q

  1. Ashton-under-Lyne
  2. Audenshaw Store
  3. Audenshaw Shoe Store
  4. Audenshaw Department Store

Reviews, get directions and contact details for B&Q

B&Q
Address: Snipe Retail Park, Audenshaw, Ashton-under-Lyne OL7 0DN, UK
Phone: 0161 371 0082
State: Greater Manchester
City: Ashton-under-Lyne
Zip Code: OL7 0DN

opening times

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info
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Reviews
In August 2023, we paid over £7000 up front to B&Q for our bathroom to be fitted.nnIt's now March 2024 and we still have no bathroom and no refund.nnWork began at the beginning of October 2023 and stopped 2 days after beginning as their fitter pulled a wire form our attic, the main lighting supply for our house. We then had to get a full rewire. Work was meant to restart at beginning of November but it did not. B&Q did not return our calls and we had to physically go in to raise a complaint. The fitter wasEd from the job and the following week, B&Q sent 5 people to our home, including an electrician and bathroom fitter and a manager, to review the disgraceful state of everything and I was told that work could begin the next morning with these fitters.nnThis did not happen and instead 3 days later after again chasing things up with B&Q I was told that the regional manager wanted to come to my home in 2 hours, I had to leave work to facilitate this.nnDuring this visit we were told that B&Q would not apologise for anything that had happened and there was no way we would have a completed bathroom before Christmas.nnInstead they arranged a fitter to come to our home to put in a temporary bath, a basin and some lino on the floor. We were advised that in January, this same fitter would fit our bathroom.nnAt this point we had spent 9 weeks without any washing facilities, having to use a gym to shower. We had a toilet only.nnJanuary came, B&Q emailed to say they would not do the work as there were structural things that needed to be done that had been missed on the original survey for the job in August 2023.nnThe pallet of tiles is still sitting in our driveway as we have no where to store it. All the units and building materials are scattered throughout our small home. Our bedroom still has a door sized hole in the wall where their fitter removed the back of the shower. Our bedroom and bathroom is separated by a sheet. The loft access that was removed is directly above the temporary bath they put in and the damaged plaster from this regularly falls into the bath.nnIn order for them to give us a full refund and consider any form of compensation we had to compile all the evidence and receipts.nWe provided this on the 12th of February and 4 weeks later we have still not had a reply other than to say they are looking into it.nnIt's currently the 10th of March, we still have not had a refund for our monies, any compensation and still are using the temporary bathroom facilities.nnOur home was completely destroyed. We still have not got a bathroom.nnFor a multinational company this is a disgrace. They have been rude, unhelpful and their customer service is deplorable.nThe entire experience has negatively impacted our mental and physical health.nn5 months since the beginning of work, we are without the monies we paid them over 7 grand and we still have no bathroom and they have still not resolved this issue.
Many thanks to Jayna today, I have had a hip replacement so I am unable to lift anything, lovely customer service offered to put my compost & fence paint into my car... Couldn't have done it myself.... So thank you so much
Claire, Sue, Cameron and Graham were very kind and helpful to me following me have a mare and dropping a full tin of paint in the store! They quickly came to my aid and sourced new supplies for me, I am so grateful!
Has very good collection, when Stockport branch gone out if stock my go yo branch is AshtonULane. Has big parking with disabled access, very helpful staff, I really like this branch.
All your DIY tools at your finger tips. Including all your kitchen accessories, bathroom accessories. Your one stop for building essentials, electrical accessories as well.
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