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Archers Estates

  1. Sheffield
  2. Netherthorpe Real Estate Agency

Reviews, get directions and contact details for Archers Estates

Archers Estates
Address: 41 Sandygate Rd, Sheffield S10 5NG, UK
Phone: 0114 268 3833
State: South Yorkshire
City: Sheffield
Zip Code: S10 5NG

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews
We rented out our house through them on and off for ten years while we were working and living abroad. We eventually sold it in 2017. Throughout all this time, we never had a problem with Archer's and found them pleasant and reliable. We initially went with them because other Sheffield Estate Agents were asking silly money to set up a brochure for would-be tenants, but Archer's just wanted a small fee for the photographer - around £30 when we set it up. The other agents wanted more than ten times this amount for the same job. We never regretted choosing a small local company over the Big Boys.
7 years ago (05-11-2017)
Archers do not seem to know the meaning of customer service, they dealt with us and our application with a complete lack of transparency, communication and respect. We waited an entire working week to find out the status of our application and to add fuel to the fire we had to contact them ourselves to find out we had been unsuccessful. We will not be looking to use Archers to find another rental property and will not be recommending them to anybody we know, in fact the complete opposite. We will be telling people to avoid using them at all costs unless they wish to have the wool pulled over their eyes, be messed around and led on.
8 years ago (22-07-2017)
As I'm unable to respond to your reply, I am writing another review to bring to your attention the fact that you did NOT contact us to let us know the status of our application. We waited all of Saturday morning (following nearly a week of being strung along) for a call back with the news and when we thought it had been long enough, we decided to give you a call ourselves. The agent we spoke to even said 'I was just about to call you' which I find unlikely as it was 20 minutes before close of play. I don't think you 'understand' at all, its not that we weren't picked as tenants, its the service we received. What is 'frustrating' is the fact I put all of my concerns in an email to your director and received no response, however you're able to reply when your name and brand is publicly jeopardised.
7 years ago (09-10-2017)
We have had nothing but problems since moving into a property rented from Archers Estates. Not only was the property mis-sold from the beginning (because they didn't tell us about pre-existing damage that wasn't obvious when we viewed e.g. behind furniture or inside cupboards), but they have completely failed to provide adequate repairs when things go wrong. They constantly blame the owner/Landlord of the property, but at the end of the day our contract is with them and they are who we pay our rent to! We've now submitted a complaint to Private Housing Standards at the Council because it has got so bad, as well as looking to move out asap! Please avoid at all costs if you don't want to overcharged and constantly chasing repairs.
8 years ago (21-11-2016)
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