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Reviews
Good service and helpful. I just can't give more than 3 stars because of the daylight robbery prices. That's not the fault of the people who work here though who do an excellent job
7 years ago (12-05-2018)
Just popped in to kill some time whilst the my other half was in the next shop. Wow! Very friendly and helpful staff I saw. I'm sure it'd be a been a better experience had I actually bought something.
7 years ago (28-05-2018)
Can't fault it. Fixed my MacBook Pro and great service. Don't just turn up...you must book a Genius bar appointment online for any repairs
7 years ago (10-05-2018)
I bought an iPhone 7 eight months ago and suddenly the home button stopped working. I got a very quick appointment and upon arrival instead of just repairing the phone (which I thought that's what they were only going to do) they replaced the phone completley free of charge. The employees showed great customer service and overall I had a good experience.
8 years ago (14-03-2018)
Walked straight in and spoke to an advisor about the Watch, he didn’t tell me anything I hadn’t already learned from the net but was polite and enthusiastic so I listened. I thanked him for his time and wandered off to think about it.
I went back about two hours later to buy, no one available and after about ten minutes , when someone was, I was told to report to the guy at the door!! Somewhat miffed at that I went up to the guy who spent a full minute ignoring me before just asking for my name. This is the point where I got really hacked off, I see no reason to tell anyone who I am in order to buy anything so insignificant, a car, house, or a flight yes, a watch, no, I know why he wanted it but by that point I wasn’t in the mood. I also had no intention of waiting for a indeterminate period to be seen by someone I had already spoken to.
I informed him as much, which seemed to surprise him, turned around walked to John Lewis, five minutes later I had the same product in my hand for the same price and with the JL 2yr guarantee in my pocket.
Do yourself a favour, do your research, read the reviews, watch the videos on YouTube and then buy somewhere else other than the Apple store.
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