Anderson Residential

Reviews, get directions and contact details for Anderson Residential

Address: 14 High St, Sutton Coldfield B72 1UX, UK

Phone: 0121 369 0863

Website

State: West Midlands

City: Sutton Coldfield

Zip Code: B72 1UX

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:30 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

I can only speak from my own experience and mine has been very positive. I have used Andersons a number of times now and found them to be helpful and responsive. Quick to return deposit in full. Would recommend.

 7 years ago (10-03-2018)

Made some general enquiries and asked a few questions on a property and the email responses were polite and professional but not really answering my questions and instead just wanting me to go to a viewing of the property. After deciding not to proceed I emailed them to inform them about this and left details and answered their question list so that I can be contacted about future properties. I then receive a very upfront and rude followup call whilst at work which went to voicemail and was simply unnecessary stating everything again in an angry/annoyed manner. Why bother? After reading further reviews below it totally makes sense now. I'm glad i didn't proceed further with trying to rent a property from them. They seem to have no understanding about customer service or being polite and helpful.

 7 years ago (08-02-2018)

AVOID! We had the same experience's as all the other tenants; 

Unclear and incorrect administration charges (then taking weeks to refund), constant refusal to comment of tenants obligations or answer straightforward questions, excessive charges for cleaning and replacing light bulbs when moving out. 

Andersons also lost our initial inventory, refused to acknowledge the clause for reasonable age related wear and tear in our tenancy agreement, and have an overly defensive and unhelpful attitude from all staff when trying to resolve disputes.

 7 years ago (08-01-2018)

Staff are very friendly and helpful. Kept us upto date with every step of the process. Laura was fantastic very friendly and generally a lovely girl. Would defiantly recommend to anyone.

 8 years ago (31-08-2017)

Absolutely disgusting company. Ignorant and lazy. Raised a complaint regarding this and was just ignored. Wouldn't use this company even if they paid me to!!!

 8 years ago (04-12-2017)

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Reviews, get directions and contact details for Anderson Residential

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