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Reviews, get directions and contact details for Black Country Homes Ltd

Black Country Homes Ltd
"Black Country Homes is an estate agent company that sought to change the hassle that came with estate dealings, and it did. Their passionate staff members are known for their years of experience, their amazing success stories, and the care they have for each and every customer."
Address: 21A Ladywood Rd, Sutton Coldfield B74 2QN, UK
Phone: 0121 308 4310
State: West Midlands
City: Sutton Coldfield
Zip Code: B74 2QN

opening times

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 11:00 AM – 1:00 PM
Sunday: Closed

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Reviews
Great company, I 100% recommend them as an agency. They drove to a different city to help me with a problem that I had and then drove to my property to help me with the keys. They are also very friendly and down to earth. Five stars
Rodent filled property, property in disrepair, all they care about is money not welfare. Bullied into paying costs and fees after moving out with no proof of the charges. Do not trust.
My brother was a guarantor for one of there property’s and acquired a brain injury after an assault and they still took him to court even tho he’s not worked for over two years. heartless company that show no compassion.
A dreadful company. Friends of mine lived in a mouse and rat infested property for 12 months and they did NOTHING to rectify the situation. Quick to take money off tenants and yet are nowhere to be seen when you need support from them. Slippery characters
The staff are really professional, I have been with them for numerous years, they are very prompt in dealing with every issue, would highly recommend,
Showed me around a dirty house, saying "it's clean" to me while I pointed stuff out. Said it was up to tenants to clean a place when I pressed them about it. I'm not a tenant yet, don't show me a dirty house and tell me I have to clean it before I've even moved in. Repeatedly asked me "are you working?". Any mention of a guarantor was met with "are they working? do they own their own home?". Even after I answered "yes" to these questions I got repeated probing questions about if I earn money. I am looking to rent, I have money, if you approach me with distrust from the start I'm going to have distrust for you right back. Also did other shady techniques, the old "oh we have people looking at this property right now so you should pay the £300 agency fee right away" kind of stuff. Red flags from the start pushed me to steer well clear of them. Currently dealing with much friendlier and more professional estate agents, so they do exist - just not here. Attached some lovely pictures of the unclean place they expected me to clean myself before I moved into it. Seriously guys, hire a cleaner for an hour to sort the place out and trust your potential customers more and maybe you'll let the place faster.
Customer Service is extremely disappointing, no call backs when promised, lack of communication, no support to rectify problems. Will not use again.
I have had a very bad experience with these guys theyve cheated the landlord and myself, they have in house deals with the properties already set prior to advertiseing the properties, they are all crooks most of their good reviews are probably from there family and friends, i highly recommend you avoid using these deceitful people honestly saying there not even worth a star only if i had the option of revoking that 1star i would. Please avoid to be disappointed.
Good guys, understanding, went out of their way to help me and services provided at very reasonable rates. I would have no hesitation in recommending them.
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