We Buy Any Car Worcester

Reviews, get directions and contact details for We Buy Any Car Worcester

Address: Adjoining A44 Tyre Shop, Bromyard Road, St Johns, Worcester WR2 5EE, UK

Phone: 01905 672616

Website

State: Worcestershire

City: Worcester

Zip Code: WR2 5EE

opening times

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

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Reviews

I received a valuation of £150 for my mother's Ford KA, and she decided that she wanted me to go ahead on her behalf. The local WeBuyAnyCar office in Worcester is fairly local to me, so I rang and spoke to Carl Hartland, who said for me to come in a few days later and he could fit me in before his first appointment; all good so far!
Upon arriving, one of the first things Carl discused was the £49.99 admin fee, which would be deducted - I said I had no knowledge of this, and Carl argued with me for some time that I did know, as it was in the confirmation email. He finally conceded that, as HE had booked the appointment for me over the phone, I wouldn't have known! Either way, there was no way he could get round this, so suddenly the promised £150 had shrunk by a third.
Bearing in mind the car was likely to be scrapped, I was then amazed when Carl said he had to take a detailed look around the car, and find the biggest aesthetic flaw, as demanded of him by WeBuyAnyCar! Having noticed a small paint defect around the filler cap, Carl then reduced the total value by a further £16 for what he called a "smart paint repair", which was clearly not going to be carried out.
Hence, my Mum's initial expectation of £150 ended up being £84; nearly half the amount! Overall, a disappointing experience, and customer service here needs a full review/overhaul.

 7 years ago (13-03-2018)

Wrong address

 8 years ago (22-10-2017)

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We Buy Any Car Worcester

Reviews, get directions and contact details for We Buy Any Car Worcester

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