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Virgin Holidays Manchester Trafford Centre

  1. Manchester
  2. Stretford Travel Agency

Reviews, get directions and contact details for Virgin Holidays Manchester Trafford Centre

Virgin Holidays Manchester Trafford Centre
"Holiday the Virgin way. Our experts are passionate about creating amazing holidays and making sure you get exactly what you want, the way you want it. If you're after the best beaches, hottest hotspots and plenty of insider advice, we've got you covered. Pop in to your local travel agents at Virgin Holidays, Manchester Trafford Centre for the best holiday deals and a planeload of perks at all the best destinations, resorts and attractions."
Address: Unit 7, intu Trafford Centre, Stretford, Manchester M17 8AA, UK
Phone: 0344 933 0661
State: Greater Manchester
City: Manchester
Zip Code: M17 8AA

opening times

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 9:30 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

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Reviews
Had a fantastic experience booking our trip at the Trafford Centre. Special thanks to Scott, who was very friendly and welcoming and worked hard to get us a great deal on our package, and get a combination of elements that was not available online. This is the second big trip we’ve booked through Virgin and hope this will be as memorable as before.
I booked a special trip to Dubai for my husbands 40th and Abi was brilliant. From booking our trip with an amazing hotel recommendation, she made sure everything we needed was catered for and her customer service was exemplary. Thank you so much for making our trip so special Abi!
Unbelievable experience here, Scott was very helpful and took the time to show us different packages to suit our needs. He was really friendly and the customer service was out of this world.
Please avoid!!!. Appalling customer service. We booked a holiday several weeks ago and the staff wanted to know clearly to sell the holiday as by the looks of it they work on commission. The last 3 weeks we have gone in to ask about why we can't print our tickets off . Every week we got fobed off as in try next week , come back if you can't and we will do it . Also gave us an incorrect phone number for customer service . We found the correct number ourselves but got hung up on 3 times . Today still could not print the tickets off and we go away in a week time so my husband went back into the store . The manager greeted him asked him the query and could not be bothered to deal with it told him to come back in an hours time . He refused and kicked up a fuss in store. The store had customers trying to book their holiday and were priority . Also could hear what was going on .Due to him kicking up a fuss the manager decided she would then get someone to deal with it as clearly she could not be bothered that's why she asked him to initially return in an hour . EXTREMELY DISAPPOINTED with virigin and will not be booking with them in the future. Only interested in the sale nothing else matters. You are just a number .
Just wanted to say a big thank you to Lauren and her supervisor today, I went to the store after trying to resolve flight changes with the call centre, which was terrible! I was upset and frustrated from the call centre agent and when I arrived in store I explained what had happened and it was resolved, with a smile and a glass of fizz. It was not an easy fix for them and they went above and beyond! Thank you so much, we can now look forward to our much awaited holiday!
Just spoken to a lady called Shauna apologies if I’ve spelt that wrong to amend our holiday under the flexible booking policy. She was amazing and sorted everything within 5 minutes - another person from another branch had been most unhelpful. Amazing service.
Went in for advice about our holiday to florida. We struggled to get an appointment and so we received an email from a female staff member saying we could talk to a Male staff member at 1130 on Thursday. When we arrived we were told he didn't start till 2. Was asked if we could wait but we couldn't as we had arranged a babysitter for the morning so we could visit and we also didn't want to hang around all day. We were then asked to chat to a young lady who appeared to be new. She was very reassuring and helpful. She answered everything she could and went and asked for help if she couldn't. I'm sorry I dont remember her name. We left the store with the information we needed.
Came in today to book a hokiday and Nicole was more than helpful, she gave us the different options and we felt she gave us the right guidance to booking our holiday! She was very easy to talk to and has made the whole process smooth!!!
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Virgin Holidays Manchester Trafford Centre map

Directions to Virgin Holidays Manchester Trafford Centre with public transportation

The Trafford Centre Bus Station 140 meters
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The Trafford Centre Bus Station 160 meters
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The Trafford Centre (Manchester Metrolink) 280 meters
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Old Park Lane 290 meters
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The Trafford Centre Metrolink Stop 320 meters
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