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Vindis ŠKODA Bury St Edmunds

  1. Bury Saint Edmunds
  2. Bury St Edmunds Car Repair

Reviews, get directions and contact details for Vindis ŠKODA Bury St Edmunds

Vindis ŠKODA Bury St Edmunds
Address: Blenheim Industrial Park, Dettingen Way, St Edmundsbury, Bury St Edmunds, Bury Saint Edmunds IP33 3TU, UK
Phone: 01284 488044
State: Suffolk
City: Bury Saint Edmunds
Zip Code: IP33 3TU

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: Closed

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Reviews
A really good experience. We don’t buy cars often and can feel overwhelmed quite easily. Fair to say from the first visit to have a look, there was no “ after pressure”. It went a long way and felt we were buying from Connor the name of the chap, and not from a dealer. So far so good
Excellent service from everyone I dealt with at Vindis. I would however single out Conor for particular praise. He was professional, knowledgeable and not all pushy when guiding me through the process of choosing and eventually deciding upon my new Karoq. The paperwork was dealt with speedily and without fuss making the whole buying experience rather pleasant. My previous 4 Skodas have all been serviced at this dealership and I have no complaints with this or any other after sale issues. Thanks Vindis.
Unfortunately not all Skoda dealerships are the same, I've used the two closest to my home in Norfolk, the first told me gave me wrong service intervals, in their favour. A shame to blame the place due to one person. The second firstly stole my wheels centres, after arguing they replaced them ... Next they told me an MOT would take two hours, they blamed emissions, idle speed, etc. When I got home I found they hadn't done the test. I phone the tester who told me my 20000 mile old Octavia was perfect. I also strongly doubted they'd changed my oil. That was the cars history until I phone many dealerships around the country to try and find correct service intervals, the last one was Vindis Bury, I spoke to Kenny who amazing, every question I asked was answered in detail, service intervals were what I'd read. Kenny gave me confidence in Vindis. I've also spoken to Kenny's colleague Tom who's equally knowledgeable. I've used Vindis twice so far, I've been stunned by the customer service and the quality of the workmanship. Sorry for the length of this review, I was in the motor trade for many years and seen some terrible dealerships, Vindis are head and shoulders better than any of them. Many thanks.
Excellent service when buying my car. For the staff, especially Emelia, nothing was too much trouble. Modern cars being the complex things they are, and me being a tad long in the tooth, everything was explained to me clearly and where I asked ,for assistance, it was immediately forthcoming. If you are in the market for a car, and a Skoda at that, then I wholeheartedly recommend a visit to Vindis in Bury St Edmunds.
Emelia couldn’t of done any more in helping us purchase our car. Sorted out all part exchange and had car ready for us to collect when agreed. She went above and beyond a more car sale person to make sure we were happy and knew everything that was happening.
Dealt with Emelia to buy our car and she was great. In all fairness all the staff were brilliant and they gave us a skoda Teddy for our daughter which was a nice gesture. Will come here again when our car is up for renewal. Thanks team!
I have just bought a used Skoda Fabia, unseen due to distance, and had the car delivered. Emilia was brilliant sending me photos and videos and describing any small cosmetic issues which for a 9 yr old car were minimal just as she said. Vindis were great servicing the car and replacing cam belt and 2 tyres before I took delivery, very happy with both the service and the car
Incredibly polite and knowledgeable salesman. Nothing too much trouble and no high pressure selling techniques, just good, reliable advice. This is the 4th car we have purchased from Vindis Skoda and the service we get has always been of the highest level.
This is my first experience of buying a Skoda, having pretty much been wed to Renault for most of my driving life, and purchased from many different car dealers over the years. Being from the older generation I also still held on to the old ideas about owning a Skoda. However, a Skoda Scala was the only vehicle I could find over several months of research that combined a medium/small vehicle with higher seating position, smart appearance and COMFORT! This last component being far more important now than it used to be. Searching for a Skoda Scala I found what I was looking for and it was for sale at the Skoda dealer in Bury St Edmunds. After a few phone calls from me to ask various questions I set off to have a look at the vehicle I was interested in. There I met Reece Goodman who I had been speaking to on the telephone. Nothing was too much trouble and I did not feel pressured to make a purchase. Every question I had was answered fully. I agreed to purchase a vehicle and left a deposit. The next day I changed my mind and decided to buy a different Scala to the one I had test driven. Again, Reece Goodman was able to assist me in my change of purchase with no fuss. On the day of collection everything was as it should be. Reece went through every part of the vehicle with me. He explained everything I needed to know. His Manager Simon also checked we were happy before I left. Since collecting the vehicle I have had a couple of queries. I have emailed Reece and he has come straight back to me with the answer. The sales and after sales service has been second to none. I would definitely recommend Skoda at Bury St Edmunds.
This is my opinion only. The wife and I walked in on 11/2/23 . We see one person on a phone he didn't ingage with us at all. We looked at the car we WERE interested in stood there waiting. See, the guy had come off the phone still didn't ingage with us, so we walked out , then we noticed he was looking at us . To little and WAY to late. Don't waste your time , as I said my opinion
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