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Village Hotel Cardiff

  1. Cardiff
  2. Rhondda Cynon Taf Lodging

Reviews, get directions and contact details for Village Hotel Cardiff

Village Hotel Cardiff
Address: 29 Pendwyallt Rd, Cardiff CF14 7EF, UK
Phone: 029 2167 1120
State: Cardiff
City: Cardiff
Zip Code: CF14 7EF

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
I recently went here for 5 weeks of training . And I can't honestly praise the staff enough. Mandy, Donna, Katie were just absolutely amazing. The others were amazing too just can't remember names. The Starbucks staff were awesome too. Nothing was too much trouble for any of them. Top class service... our entire group are going to miss these fantastic group of people and I'll even pop in now and again just to say hi. The village hotel are lucky to have them and I hope they appreciate all their hard work they all do.
The staff where all great. But the menu is very small and not much to offer unless you like a lot of burgers. The pool was good and warm. The cleaning staff did not come into the room all week had to ask 3 times for more loo roll.Rooms: 4/5
What a fantastic place to stay. I stayed here with a friend while playing golf for several days locally. Staff, great, welcoming and friendly. Room, comfy with everything one needs. Restaurant is modern with a good atmosphere, tasty food, a well stocked bar and if that's not your cup of tea there is an onsite Starbucks. There is an extremely well equipped gym, swimming pool with jacuzzi, sauna and steam room. My perfect day, jacuzzi, sauna and steam room followed by an all inclusive breakfast, a round of golf with some food and drink in the evening. Thank you The Village Cardiff.
The smell in the corridors and the first room we had was horrendous. Smelled like raw sewage! Also, bit of a con in upgrading to a club room. No sky TV, reported this to the manger who came to the room, couldn't get it working and said he would sort it. Never heard from him again! Free parking with club room upgrade sounds good but it's free parking on the weekend anyway. No coffee machine in room either. Can someone from the hotel tell me what the benefit of the club room upgrade is again! The reason I give a 2 star and not a 1 is that the sports bar is great, decently priced drinks, massive screen and bar food was great. staff in the sports bar were really nice. Breakfast was meh. In closing, please sort that smell out. Absolutely ruined our stay!
Fantastic hotel in a very commuter friendly location. Great food and amazing staff. Have stayed here a number of times while traveling with Cardiff Demons Rugby Leage and Wales Rugby League. Always very accommodating to our needs. Rooms: Very modern and clean.
It was an average stay but I won’t be staying again. Electronic check in system fine but the screens clearly haven’t been cleaned for a while. No explanation as to where the room can be found. The room is very basic for the cost. Damaged furniture and blinds. Main criticism is how dark the room is. Even in daylight it’s so dark. Forget trying to do anything in the evening. The designers have obviously decided to remove any main/ceiling lights and provide lighting for ambience rather than practicality. Both would be better. The cleanliness of the room was also to be questioned. I’m not one to go around trying to find issues but it’s visibly dirty and a basic room turnaround had only been done. I get it might be a tight turnaround but the room needs a deep clean. Floor clearly not been hoovered. Stains all over the carpet. Dust all over the blinds. Empty tissue box in the bathroom. Included toiletries not topped up. Walls paper thin - you can hear everything that’s going on in the room next door! Restaurant is adequate and average service.
I cannot thank the staff at this hotel enough, they made our stay extra special. My family stayed for the weekend for my son's 18th, Mandy made sure everything was amazing for him including balloons, a birthday card and bubbles. The breakfast was simply stunning, a special call out here for Heidi xxxRooms: 5/5
We were really looking forward to this trip as the hotel looked nice on the pictures...turned up and there’s scaffolding right round the front of the hotel which wasn’t a great start. The service at the main desk was great, the guy there was super friendly. However, we got to the “Club Room” and it was bland, outdated, scruffy and something in the room smelled maybe the carpet. Looked in the bathroom and there was a great big hole in the wall next to the toilet! You could still hear the M4 through the small window that looked out over scaffolding. Just really disappointed. The spa facilities were nice, and customer service was good but I wouldn’t stay here again unless I absolutely had too. You get a cleaner, nicer room in the Premier Inn for a lot cheaper.
Really lovely staff who work hard and give great service. Horrible dark rooms. It felt like I was living in a cave for a week. Aged facility with poor AC which didn’t come close to coping with the summer heat. Expensive food. Facility is also in the middle of nowhere and costs £15-£20 to get to anywhere of interest. Avoid and go somewhere more central and more modern.
Excellent amenities for the price compared to other gyms in Cardiff.There’s always a friendly welcome. Dot and Eve work wonders keeping the showers and changing rooms clean and tidy and always have a smile for you on the poolside and nothing is too much trouble for them. I was really pleased to see that Jamie didn’t change when he became team leader, he’s still his friendly self always cheerful and is willing to go above and beyond to help you and always greets you with a big smile. All the poolside staff and team leaders are a great asset to the club
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