TSB Bank

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Address: 82A Eden St, Kingston upon Thames KT1 1DJ, UK

Phone: 020 8541 5177

Website

State: Greater London

City: Kingston upon Thames

Zip Code: KT1 1DJ

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:45 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews

I was part of the Hounslow branch before and I moved to the Kingston Branch last year, and I love TSB as a bank. But this particular branch is not my favorite. Recently my card was stolen and I was panicking and worried so I called the branch. The person who picked up sounded really annoyed and told me she couldn't do anything until I came there in person. I apologized for sounding worried (I mean my card and money was just stolen). And they told me to cancel the card online and call back. When I called back twice they didn't pick up. I ended up calling the Richmond branch instead who were very helpful and they helped me by giving me a number I could call. I successfully  cancelled and blocked my card and ordered a new one too.

 9 years ago (23-06-2017)

Friendly and helpful staff, though it seemed a little understaffed.

 9 years ago (01-07-2017)

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