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Metro Bank

  1. Kingston upon Thames
  2. Kingston Upon Thames Finance

Reviews, get directions and contact details for Metro Bank

Metro Bank
Address: 64-66 Clarence St, Kingston upon Thames KT1 1NP, UK
Phone: 020 3402 7700
State: Greater London
City: Kingston upon Thames
Zip Code: KT1 1NP

opening times

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info
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Reviews
I went to open an account for one of my employee who can't speak English very well at Metro Bank at Kingston Branch and was very disappointed that they didn't tell us straight away that they can't open an account because they don't have a translator. I understand that we all have to follow the rules and regulation but when I informed the advisor at the begining that my staff can't speak English as it's not his official language why did they checked his documents and wasted our 2hours as we went at 12 and were told to wait for 20mins and then later we were waiting again for 15-20mins before we could see anyone and after all the conversation and documents checked I was informed that they don't have a translator and can't open the account. I am really not happy with the service and will never refer or try to open an account again with metro for anyone else too..
7 years ago (30-01-2018)
!!!!!RIPOFF BANK!!!!! BE CAREFUL BEFORE PUTTING ANY MONEY IN YOUR ACCOUNT. They can decided to close your account for no reason with all your money in. It says they are regulated by the FCA but if they are in a dispute with you your money will be lost and stuck. I opened a safety deposit box with that bank and they closed it without giving any reason. While they closed the safety deposit box, they also "mistakenly" closed my current account with my money inside. I called up and nobody knows in the bank what is going on. All they can say is: "Write a letter to the head office we don't deal with this issue". NOW I CAN WAIT WEEKS OR MONTHS TO RECEIVE MY MONEY BACK. IS THIS A BANK OR A RIPOFF
8 years ago (26-10-2017)
So far I'm not impressed. It feels as if it is run by children with no proper structure or files on clients. Unfortunately I did not read the reviews as I have had clients pay with Metro bank and have heard very good reviews on the whole. Hopefully I will not have to go into the bank and can have a smoother more profession dealing with Metro bank. I was going to transfer fro. Barclays, but may just use it for being able to use the card abroad....
8 years ago (16-09-2017)
STAY AWAY!!! Disgusting service and what a joke. I was told by one staff member what to bring as proof of ID and then the "manager" said it wouldn't work. So I wasted 1.5hrs for nothing. I will stick to professional banks who know what they are doing!!
8 years ago (29-12-2017)
Try accessing your safety deposit box inside of 30 minutes. You'll have to let us know as we haven't managed it yet. Make sure you've got no plans that day. Tried again the following weekend, currently going on 30 minutes again. Metrobank, 30 min is not a little while. Same person in the vault in the entire time. Still 3 people ahead of me.
8 years ago (06-05-2017)
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