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Reviews, get directions and contact details for Schuh

Schuh
"Shop at our on-trend footwear retailer in Birmingham selling own-label and branded shoes, boots, sandals and trainers for adults and children. Shop the biggest names in footwear at schuh from adidas, Converse, Dr. Martens, Nike, UGG and Vans."
Address: Bull Ring Shopping Centre , Birmingham B5 4BU, XWM, GB
Phone: 0845 307 2484
State: XWM
City: Birmingham
Zip Code: B5 4BU


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Reviews
Hannah was super helpful, polite and kind. She made the effort to get to know me and we had a friendly chat. Which ended up with me buying two trainers and nearly some vans too! Customer service from her was just 10/10 - so thank you Hannah! : x
We were taken care of by a lovely bloke called Jake, he was very friendly and made an effort to get to know us a bit and ask us about our day which was lovely. Great guy!
Jake was absolutely brilliant, helped with my shoe order and sorted within 2 minutes. Absolute top guy
Good range of shoes and boots, plenty of stock and helpful staff. Never have to wait long to be seen and it all runs efficiently
It's a good shop, only that I brought these 65 pounds sandals and on the day 7 the sole come out. Not happy
Great service quick payments swift during the busy rush Change color of top for on duty designated shoe finder lol
Came into the store with my sister who’s a size 9 and it’s quite difficult for her to find shoes to like and Naomi was really warm and helpful. She happily went to get us different sizes and recommended alternatives. All the staff members were really welcoming and ready to assist. Overall, great service.
When I came into shcu it took a while to be helped. The woman was rude from the start. She clearly didn’t care. Unfortunately no fault of the company they didn’t have my size in one shoe. The woman knew I was going to buy those shoes so she took the box out my hand very quickly and said in a very rude tone “is that all then bye” due to how she acted from the start I knew I was not spending my money here even when I had a back up shoe in plan. So I went next door to office and received the correct customer service and bought something else. If the woman was more polite I would have bought something else in my size. It’s all about customer service at the end of the day. As I left the store another customer asked if I was okay and that I should report that behavior and she left too with her daughter and bought from the office.
I visited Schuh during a particularly busy time of day so I expected to have to wait some time. I was however very quickly served by Mainie whose level of customer service and helpfulness was nothing short of exceptional. She is a credit to the store!
Good variety friendly staff. Nothing for me on this occasion
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