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Timberland Birmingham

  1. Birmingham
  2. Birmingham Shoe Store

Reviews, get directions and contact details for Timberland Birmingham

Timberland Birmingham
"Retail chain offering stylish, rugged apparel, footwear & accessories for men, women & children."
Address: Bullring Shopping Centre Unit Bsu2 Upper Level, Birmingham B5 4BU, UK
Phone: 0121 633 9373
State: West Midlands
City: Birmingham
Zip Code: B5 4BU

opening times

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
Amazing items , staff helpful and comfortable shoes
Super helpful and friendly staff. I couldn’t have a chance to try on due to closure time but I came but for a swap because of the unmatched shoes and they were welcoming and helpful. Keep the good job guys. Many thanks!
Absolutely awful staff member looked at me up and down like I was something on the bottom of her shoe! Would never spend money here
One year late doing this review. I went into the store to try on boots to know my size .. all the staff were super friendly and helpful!!
Went to Birmingham today 26.07.23. 40 mile round trip. Went to the timberland shop. I was greeted by very pleasant staff who were very helpful. In the past I have had several pairs of boat shoes. I asked for a pair size 9, which is my normal size they were far too narrow went up a full size to a 10. Still far too narrow. These shoes were £140.00. It amazes me how anyone can fit into these shoes. I am extremely disappointed and will not be purchasing again.
Honestly, I would much rather enjoy shopping in your store if it wasn't for the store clerk following me around. Today, I was going to buy some items but I got fully put off as soon as the guy followed me upstairs and was just watching every move, I left store straight away after I had exchanged my items. It's an uncomfortable shopping experience.
Great place sooo many good shops timberland is good for high quality boots and they have such a wide variety of them
Awful customer service - refused to acknowledge a clear fault with shoes after only 2 wears. Seems to be consistent with Timberland's generally poor customer service reviews. If you value good service - look elsewhere.
Went in to buy a jacket that I already looked up online. I wanted to see it up close. As soon as I walk up stairs the blonde lady hovers over me “Can I help you?”. No we want to be left alone to look. If we need you we will grab you attention. Then when I politely say, “No Thank you I’m just looking.” She then stands right next to me arms folded like I’m about to steal everything in the store. So I walk out and get a jacket elsewhere
Purchased a pair of the original 6 inch premium boots in September and the service was brilliant the lady who helped us I can't remember her name was so helpful. TBH the staff in general seem interested and the store is very pleasent itself. I definitely recommend a visit to this store.
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