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Reviews, get directions and contact details for The Dr. Martens Store

The Dr. Martens Store
Address: Bullring Shopping Centre, 722 Upper Mall East, Birmingham B5 4BF, UK
Phone: 0121 643 5490
State: West Midlands
City: Birmingham
Zip Code: B5 4BF

opening times

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Wonderful store with amazing help. Went in undecided and they helped everyone get sorted out. We bought 3 pair and the lady that helped us was amazing. Friendly staff and super clean. It wasn’t too busy which was extremely nice. Thank you
Super good experience! All the shoes were so pretty and the price range was £75-200 and they had lots of vegan options! Friendly staff and they were happy to get 2 shoe sizes for me. Unfortunately my dad didn’t let me buy the Chelsea boots but my mum said I could get them next time I came. Recommend!
I went into this branch a couple weeks back and was served by a young girl called Louise, she was super friendly! Helpful and over all made my experience really positive. Got the boots I needed and walked away feel happy. Amazing customer service skills, honestly.
Made a special trip to Dr Martens shop and left feeling very pleased with my purchase. Great selection and staff. Got served by Liam. Very helpful without being pushy with great advice on the boots. Makes all the difference.
Dr. Martens is a popular footwear store located in Birmingham that offers a range of shoes, boots, and accessories. Known for their signature combat boots with yellow stitching, Dr. Martens also provides a variety of designs and styles that cater to a diverse range of customers. With high-quality materials and craftsmanship, the brand has gained a loyal following among fashion-conscious individuals and those looking for durable and comfortable footwear. The Birmingham store provides a unique shopping experience with knowledgeable staff and a wide selection of products.
Poor customer service. Sales assistant was unhelpful and rude. I asked if they had a shoe in 20cm as I am from overseas so I wasn’t sure the uk shoe sizes. She said she didn’t know. I asked if she could find out or find someone who did know. She replied “I guess I could google it”
I bought multiple pairs of DM's and paid with a £50 voucher and the remainder the vast majority I paid cash. When I returned one pair, they've refunded the voucher and a bit of cash, rather than putting the voucher against all the other pairs which I kept! They think they're clever but they're having every single pair back next week as I'm passing their shop, they'll lose out big time!! Not impressed with shady business tactics!! P.S This is all online, their shop staff have always been amazing and I'm sorry if this review reflects badly on them.
The doc shop have a fairly good range in stock with a clean we'll set up shop. The staff are friendly, helpful and serve you quickly
went to get doc boots today and the staff there are brilliant i’ve never met such kind people in my life very impressed thank you :D
A well laid out showroom with an overabundance of friendly and helpful staff.
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Directions to The Dr. Martens Store with public transportation


Moor St Selfridges 80 meters
17
35
50
60
X1
X2
Moor St Station 100 meters
16
16A
2
3
5
6
82
87
Bullring 110 meters
17
2
3
4
4A
5
6
Birmingham Moor Street 120 meters
Chiltern Railways
West Midlands Trains
Church Centre 150 meters
4
4A

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