The Royal Oak

There was 7 in our part 6 adults and 1 year old whose visit was for his birthday I placed booking for table 24 hours before Upon arrival I said we needed high chair booked on original booking and was told the high chair was around the corner. As I understand this should have been ready at table upon arrival and under H&S a member if the public should not have to obtain chair themselves and bring to the table. We arrived at 2.05 for 2.15 booking Placed our food order at approximately 2.35 and at 3.15 had to ask if our food was ready. Assistant seemed a little shocked that we did not have our food and returned within 5 minutes with food which appeared to have been sitting under hot plate as mash was dry on the surface, sweet potato fries and wrap was overcooked and dry Bowl with chips was chopped as per photograph. Gammon was very salty. When food arrived we had to ask for cutlery, not provided beforehand. My daughter in law asked for a latte coffee which after over 10 mins had to ask where latter was which took nearly a further 5 mins to arrive We did have desserts which took longer than as a standard to arrive but timescale was acceptable. There was another party in of approx 10 but they were finishing just after we arrived. Place had odd couples scattered but as a whole on a Monday was not busy upon arrival. I cannot say that service was good as it was not, we may not be regulars but use a range of M&B facilities and this I had thought was of a better range but actually was disappointed with our visit. Every customer deserves good service no matter whether a regular or not. At point of requesting discount to be added to bill we were kept waiting while 3 members of staff stood talking. Our whole bill was quite high but it is immaterial whether you spend high or low, a regular or not every customer should be important

Popped in for an unplanned weekday lunch, food was very good, ham, egg & chips and the buttermilk crisp chicken burger. The staff were very pleasant and quick to serve us after we had to remind them that we’d also ordered a pudding so they’d been a little slow to take our main plates away. It was quiet when we went so it suited us, not so sure how service is when they’re busy ? The lady bringing our food was very friendly & chatty which always makes you feel comfortable so we didn’t at all mind the slight delay. Would drop by again for sure.

The Staff were Very efficient helpful and friendly. Food and drink very good. What a Lovely idea having Santa, Mother Christmas and the Elves. The Children that were visiting Santa absolutely Loved it you could see how Happy they and their Parents were. Well Done The Royal Oak Manageress and her team.

My friend and I meet every so often for Bottomless Brunch which is an absolute bargain! The food is lovely and the staff are delightful. They make sure that they know their customers well I'm just fussy and my friend has an egg allergy. The refurb is very tasteful and we were very happy with the new brunch menu! Definitely recommend

An Ember Inn. Table's clean, with parking and outside area's. Lovely friendly atmosphere with an entertainment notice board. The food range varies from full meals, little plates, children's meals and snacks as well as a table reservation service. Late afternoon visit, will definitely be going back.

Have been a few times here but went Sunday service was slow and food not as it usually is. Small portions. Pasta was clearly just out the microwave n there was more dish then pasta. The chicken burger was so extremely dry. The posh fish n chips was nice but quite greasy very disappointed

A very disappointing meal. As a vegetarian I always appreciate a menu that gives me a few options. This was definitely not the case. I had the egg and chips and asked if I could have a vegetarian sausage with that instead of ham. The person serving me went to the kitchen to enquire if this was possible..... apparently not.. I would not recommend any one eats here

Thought we’d go and see how The Oak had been done out. Nice how they’ve done it but wasn’t very impressed with the food. The salad was warm as if it had been left under a light for a while and I also had to pick out salad that had gone brown, also some of the chips were hard as if they wasn’t cooked. I ordered BLT ciabatta it came with one of the main ingredients missing the Tomatoes. Don’t think we will be visiting the oak any day soon.

We booked a table for 5.15 we arrived on time and was given a round table as requested. The only problem was waiting over half an hour for our puddings and the next people were waiting for the table. When we went up to cancel they brought them. We did feel rushed and my eton mess had melted and only had one raspberry! Bit disappointed

Very busy waited 45 mins for food when in came lasagne had no taste grilic Bread lovely Gammon over cooked egg Brunt ,peas cold would I go again don't think so