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The Princess Victoria

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The Princess Victoria

About

The latest addition to the Three Cheers Pub Co collection of handsome London pubs. Due to reopen in late October.

Story

The latest addition to the Three Cheers Pub Co collection of handsome London pubs. Due to reopen in late October.

Address: 217 Uxbridge Road Shepherds Bush , London W12 9DH, XGL, GB
Phone: 020 8749 4466
ku.oc.airotcivssecnirp@ofni
State: XGL
City: London
Zip Code: W12 9DH

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Reviews
I recently had the pleasure of photographing a small wedding at The Princess Victoria, and it was an absolutely wonderful experience. The venue is stunning, with beautiful decor and elegant facilities that made for perfect photo opportunities. The staff were incredibly helpful and accommodating, ensuring everything ran smoothly and creating a welcoming atmosphere for all the guests. The attention to detail and commitment to excellence at The Princess Victoria made it an ideal setting for capturing the special moments of the day. I highly recommend this venue for anyone looking to host a memorable and beautiful wedding.
Yesterday 18/07 went for my Birthday dinner with my family.On booking I did mention that is Birthday dinner, however nobody seems to know that.Bar service was confusing and slow ,not poticulary busy around 6.30pm. My booking was for 7.30pn ,than things get worst. Waitress who served was rude and cold,poor service.No good evening ,no smile ,just very unpleasant on taking our orders.We ordered starters and bottle of white wine.Startes are came before wine ,and when I asked about my wine , apparently they still searching for it in cellar.No any apology before that for waiting ,no after that when wine arrived. No any interaction with us during the meal.Almoust we feel guilty to ask for more drinks On my main course steak came over than I was asking ,things happen , chief made me new one.all good ,but same waitress just took my plate back to kitchen without saying a word to me.Of course I have to go to find her first.She did apologised when she brought me new steak,just ,again with not very friendly face.Food was good , delicious but service was joke. On the end when we asked dessert menu ,after menues arrived on table nobody came to take the order.Also half of the menu was not available???? Like pizza chef is off and for sharing starters no idea why we couldn't order that. I use to come to this pub before ,and I was looking forward to take my family there,but this was disappointing experience. Food was superb but rest of experience has been very poor.
Thursday evening: 18th July' 2024....sunny warm. Decided summer is here' lets head to Princess Victoria for a drink and food. Rolled up to the pub' walked to the bar to have a bar staff member ask for my order. I replied' when the bar person literally screamed back at me saying 'speak up'. I got abit of a shock. Why would the staff at Princess Victoria' be so rude. So agressive. All was needed to say' " Could you repeat your order' couldn't hear you. In a tone we are all comfortable with....I noticed the second time I called out my order' the face of disgust passed over the bar staff. When confronted by this situation' we normally turn a blind eye. I took my drink and went outside to soak up the sun. My wife arrived we ordered food. The same bar staff member brought the food out to us. I ask could we have ketchup and mayo. No reply came back. As the staff member walked off. Then came back with what was asked for...but I said is it possible to have salt and pepper. Staff member walked off and did not come back. I had had enough. Why work in a industry with people skills at the top of priorities for such a job. Yet you are in hate mode the whole time. We are residents of the bush for 24 plus years. Witnessed the changes all around us. One change we will never accept is rudeness' aggressive behavior in a place of pleasure. Something must give. PRINCESS VICTIORIA, you surely can do better. Jonnie
I am in a room right now as I am writing this currently 1am For some strange reason, even though "it shuts at midnight," there is still music being played in the function room downstairs, people banging things and talking really loud. The bass from the music is vibrating through the room. Absolute joke. Wouldn't bother staying unless you are looking for a sleepless night. Definitely won't be staying ever again
Great room although some road noise. Clean and tidy and stylish. Good food in the restaurant with amazing service by staff rushing around and totally on the ball - brilliant!Rooms: 5/5
Super amazing staff that make you feel really taken care of. I had a mixup with my booking to stay there and Esme I think her name was? was soooo helpful and sweet in making me feel welcome and cared for and resolved my issue. Great food too. Really well run spot and people who run it. Thank you!
Busy on Sundays, make a reservation. Kitchen opens at 12 noon. There are two vegan Sunday meals - a Wellington roast and ravioli, both really good. The roast was excellent, with lots of vegetables and a good gravy. I liked the beetroot/sweet-potato ravioli also. Several other vegan items on the menu: pizzas vegan cheese available, burger a very meat-like one, served with fries, flatbread, portobello mushroom starter. No non-alcoholic wines available. 12.5% service charge is added to bills. Pizzas available Tue-Wed 5-10 pm, Thu-Sat 12-10 pm, Sun 12-5.
Great place with lovely staff and great food.Had a Food and Wine tasting for my upcoming event and I was wowed..so tasty and great presentation.Great job Head Chef Leroy and your team.Rooms: 5/5
This pub is amazing. It makes it more exciting, knowing that Guy Richie's movie 'The Gentlemen' was filmed over there .Service: 5/5
We stayed in a nice, clean and comfortable room. Food and drink was great. I can really recommend the Princess Victoria for a stay in London.Rooms: 5/5
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