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The Pines Medical Centre

  1. Northampton
  2. Northamptonshire Doctor

Reviews, get directions and contact details for The Pines Medical Centre

"GP Practice serving Kingsthorpe, Northampton & the surrounding area."
Address: 8LT, 296 Harborough Rd, Northampton NN2 8LL, UK
State: Northamptonshire
City: Northampton
Zip Code: NN2 8LL

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related searches: Doctors at The Pines Surgery, Kingsthorpe Medical Centre, Doctors Northampton, The Pines staff, Doctors at queensview Medical Centre, The Pines Pharmacy, The Pines Email Address, Dr Bowater
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Reviews
I have been a patient at this surgery since moving to the area about 10 years ago. I'm quite fortunate in the sense that I haven't had to make many visits but every time I have they've been spot on. My little one is nearly 5 and has visited a few times and they have always been incredible when he's been concerned. Just before Christmas we thought he had an ear infection, within 1 hour of a phone call we had antibiotics in hand. That level of service is just outstanding. On my most recent visit I spent some time observing the receptionist because she is just amazing. So efficient and helpful. A real credit to the surgery! I'm not sure if I'm just incredibly lucky or if some of the negative reviews are a result of people's expectations but I think this is a wonderful surgery. Always clean and tidy too which is really impressive considering the age of the building.
My one year old developed some worrying symptoms at 6.00pm the evening before Christmas Eve. Called the surgery on the off chance they were still open. Not only did they manage to squeeze us in for a face-to-face appointment, whilst we were in the appointment they checked with the pharmacy to make sure the type of antibiotics they were prescribing were in stock, and made sure we got them before they closed for Christmas. Both the doctor and receptionist went above and beyond, and their approach meant we didn’t spend Christmas in hospital. So appreciative of this doctor’s surgery!
Have been a patient here for about 30 years with no real problems. Doctors, nurses and staff always helpful and friendly. Sometimes the phones are very busy but surely you can't be surprised by that! .
I have only positive things to say about this surgery. They have seen me quite a few times quickly and are always extremely helpful. The staff are friendly and kind, and have always been extremely patient when my children have attended appointments there as well.
The pines where Angela the receptionist ends calls, after telling somebody struggling with mental health problem “there’s no need to be like that” after being told they feel suicidal and she’s making them anxious.. Having a partner who’s a nurse and knowing how caring she is it’s quite a step down to where this persons care for patients is…. Angela - the only Angela apparently.. Many thanks for care and understanding of mental health problems, you’re a real pro ‘the only Angela’
I can’t believe that we still have to jump through hoops to see a GP. Everything is done via receptionist who are doing a difficult job very well relaying info on why you want an appointment sending photos if applicable and still no contact with a doctor just prescriptions sent to pharmacist, and then sending a prescription I have been allergic to for over 60 years ‍
Fantastic surgery, all the staff are so kind and understanding. I feel that my opinion and instinct is taken seriously in both my own and my toddlers care. Yes, you may have to wait in a queue on the phone at times, you may not be able to get an appointment with a particular doctor immediately, but that just is not the world we live in any more. The team at The Pines offer a fantastic service despite the pressures all surgeries are under
So far rubbish Left my old surgery as I've been refused to see a doctor for nearly 2 years. I have a number of quite serious health issues. And I went into the surgery today to make an appointment. Receptionist took Mt name D.O.B and said doctor would ring me. Within 2 min a nurse rang me asked why I wanted to see a doctor. I gave her some of my symptoms.and said I felt really ill.but she just asked if that was all? I explained again that I felt very ill and worried. And she didn't seem at all compassionate or bothered that I was stressed and worried. All she said was the doctor will ring me? The thing is how many people is this happening to? And how many people are dying or have serious ollnesses
Rude, unhelpful, patronising, the absolute worst, when you actually see a doctor in the flesh they’re ok, but apart from that shocking
Worst GP surgery ever came across, Have got some serious symptoms with my face tongue and lips being numbed all day I called them and said can we see you Monday and not even advising me to go to A&E as this is not normal, They never help or hardly call back been with them 2 years and once or twice I called to be seen just making excuses for not to see you , Pure joke.
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