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The Gym London Southall

  1. London
  2. Greater London Gym

Reviews, get directions and contact details for The Gym London Southall

The Gym London Southall
"The Gym Group London Southall is open 24/7, offering no contract low cost membership options, so you can get in shape when it suits you. Free fitness classes every week to burn fat, boost cardio, improve muscle tone and sculpt your body. Find plenty of fitness equipment and weight machines to take your workouts to the next level. Book in with one of our experienced personal trainers to help make your fitness goals a reality. We create a relaxed and welcoming fitness environment for anyone who wants to improve their physical wellbeing, find your fit with The Gym Group today."
Address: The Green, Southall, TRS Apartments, London UB2 4FE, UK
Phone: 0330 055 5932
State: Greater London
City: London
Zip Code: UB2 4FE

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Fabulous Gym I really enjoyed my session today. The Gym is very clean throughout and staff very friendly. Machines were clean and in good order. Main door to the Gym is smashed this should be repaired promptly.
I’ve been a member of this gym for a while, and I just wanted to give a special mention to Hitesh. Since he started working here, he’s made such a positive difference to the atmosphere and the overall experience in the gym.nnHe’s always approachable, friendly, and genuinely willing to help. No matter how busy he is or what he’s in the middle of, he’ll stop to answer questions, demonstrate an exercise, or make sure you’re using equipment correctly. He never makes anyone feel like they’re a bother, and that kind of attitude goes a long way, especially for people who might be new to the gym or lacking confidence.nnOne thing I’ve really noticed is how much pride he takes in keeping the gym organised. He’s constantly encouraging people to put their weights and equipment back after using them, and if people leave things lying around, he’s often the one tidying up after them. It shows how much he cares about creating a safe, clean, and welcoming environment for everyone.nnHitesh is professional, hardworking, and always has a positive attitude. He makes people feel comfortable, supported, and motivated, and it’s clear that he genuinely enjoys helping others reach their goals. Staff members like him really make a difference, and I think his hard work deserves to be recognised.nnThank you, Hitesh, for everything you do. Your dedication doesn’t go unnoticed, and you’ve had a really positive impact on the gym and its members.
This gym is the worst I have ever been to. Firstly, It is poorly maintained and has an unprofessional atmosphere that often feels more like a gossip centre than a fitness facility.nnOne particular staff member, a short indian boy with curly hair who appears to hold a management position, has consistently been rude, dismissive, and unprofessional during my visits. His attitude towards members and especially female members has made the environment uncomfortable and unwelcoming, and it is one of the main reasons I now stopped attending the gym.nnI have also become aware of multiple complaints and concerns from female members regarding his behaviour. Even making them cry. I have personally witnessed the distress and discomfort these discussions have caused among members. Given the number of concerns being raised about this boy, inside and outside the gym I believe management should investigate the matter thoroughly and ensure that all members feel safe, respected, and comfortable in the gym environment.nnA manager should be focused on maintaining professional standards and addressing member concerns, yet the overall condition of the gym and the atmosphere within it suggest that significant issues are not being addressed. Based on my experience, I would not recommend this gym to anyone especially a woman.
I am extremely disappointed that nothing has improved since my last complaint about hygiene standards at this gym. Weeks later, the situation is exactly the same. There are still no cleaning products available anywhere no spray bottles, no tissue, nothing for members to clean equipment before or after use. This is basic hygiene, and it is unacceptable that it continues to be ignored.nnWhat makes this even more frustrating is that despite nothing improving, a wave of positive comments keeps appearing. I won’t say they are fake, but the contrast between the glowing reviews and the actual conditions in the gym is hard to ignore.nnTwo things need to be fixed immediately if this gym wants to be taken seriously:nn1. Proper cleaning stations — multiple points around the gym with spray bottles and tissue, always stocked and accessible.n2. Equipment maintenance — several machines are noisy, damaged, or not working properly and have been left in that condition for far too long.nnMembers pay for a clean, safe, and functional environment. Right now, this gym is failing on all three. I expect real improvements, not automated replies or empty promises.
There was nothing available to clean the equipment before or after use no spray bottles, no tissue, nothing. I went to use a bench after someone else and there was literally a fist sized patch of sweat on it. When I asked a staff member in the office, he just said he didn’t have anything. That’s unacceptable.nnI’m not putting my head or back on someone else’s sweat. When you can’t see it, fine, but when it’s visibly there, it’s disgusting. The gym was packed, I waited ages to get a bench, and then I couldn’t even use it because there were no cleaning supplies anywhere.nnIt’s really disappointing. There should be multiple stations around the gym with bottles and tissue so members can actually clean equipment properly. Instead, I ended up leaving because the hygiene standards were so poor.
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