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The Fullwell Avenue Surgery

  1. Ilford
  2. Ilford Doctor

Reviews, get directions and contact details for The Fullwell Avenue Surgery

"GP Practice"
Address: 272 Fullwell Ave, Ilford IG5 0SB, UK
Phone: 020 8550 9988
State: Greater London
City: Ilford
Zip Code: IG5 0SB

opening times

Monday: 8:30 AM – 1:00 PM, 2:00 – 6:30 PM
Tuesday: 8:30 AM – 1:00 PM, 2:00 – 6:30 PM
Wednesday: 8:30 AM – 1:00 PM, 2:00 – 6:30 PM
Thursday: 8:30 AM – 1:00 PM
Friday: 8:30 AM – 1:00 PM, 2:30 – 6:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Disgrace in the name of healthcare and the professionalism of doctors. Has failed to diagnose my mother's diabetes and many other issues several times. They neglect you until your conditions become worse only to get you onto lifelong medicines. My mum hasn't been able to walk properly for the last 6 months due to severe knee pain. Better to travel abroad and get yourself checked privately than rely on them. Will be filing for medical negligence.
Very sad place. Reception team always make an effort to make you feel bad about yourself. Spire London East hospital, just a mile or so away, does offer private GP appointments -highly recommended if you are in a position to pay.
Everyone at the surgery is always helpful and friendly. Dr Akhtar saw me recently and diagnosed me quickly, prescribing the correct antibiotics for a horrible infection that only cleared up as quickly as it did because of her excellent service, thank you!
I have covid, and am struggling with my breathing. I know I have a chest and throat infection. Rang GP today. Fobbed off with excuses. All I wanted was an inhaler and antibiotics. Receptionist said they will call back once they’ve spoken to the doctor. Receptionist recognised my breathing, but as yet, nothing. I try not to contact my GP unless it’s absolutely necessary, but needs must today, and this is how I was treated. I have mental health issues, I live alone, and my daughter is my carer, but she is getting over covid herself, so cannot expect much from her right now. I have not seen my Gp in well over a year. Who do they prioritise is seeing first. I’m sure they don’t to be honest. Disgraceful healthcare professionals
I have been disappointed with the service provided at this surgery on several occasions. Specifically by Dr Atkter. She is not emphatic to patients and dies not come across as friendly or helpful. I have had to ask for a second opinion with the locum doctor on more than one occasion and have received better outcome. Ive been with the surgery for a number of years and device provided by previous doctors was if a high standard and is missed
I came to this country in 2016 and advised to register my and my family members with nearby GP, fullwell avenue was the nearest and it was a natural choice for our NHS registration. we filled the form and submitted for registration, then I inquired whether it is done , the then one staff member Mrs Rita Patel informed me they are not able to register my family members since they are not having surname . my elder daughter was in urgent need of some dental treatment for that i was informed that i have to register to any dental and for that NHS registration is required, i was repeteatdly inquiring with Mrs Rita Patel but every time she was not showing any interest in sorting the issue. i suggested her she can put my surname in system if it is not accepting but she was not ready to listen and i understand she was extremely unprofessional and not fit for that place and before appointing individual in GP ,NHS should thoroughly examine the ability of individual. they should smart enough to resolve the issue. finally i have to complain health department and then they register on same line what i was repeatedly suggesting them. my experience with GP was extremely extremely bad and i suggest NHS higher authorities to check randomly efficiency of GP under thier jurisdiction. we are paying so much tax in this. country and expect same line of attention for us. I have faced many difficulties apart from above what i have mentioned. especially that lady Mrs Rita patel she was absolutely hopeless.
Dr Akther is so far the worst doctor if she truly is a real doctor who I ever come by. You would imagine ppl choses the healthcare profession to help others with passion. Well not her. No interest or empathy showed by her. She would rather die than help you properly. One of the other doctor who was a man and can't remember his name, did not notice/believe me when I had something started. When it's evolved he said well it wasn't like that 3weeks ago. So now I have to live with some deformation... Do not recommend to choose this GP until it gets a new doctor. Receptionist for me usually helpful at least
This used to be an excellent surgery. The previous Doctor R B Patel and staff were fantastic, knowledgeable, accommodating, friendly and professional. I had been with that surgery since 1983. Due to Dr Salma Akhter our family, alongside others, left after her malpractices, dismissive attitude, to the detriment of her patients, lack of knowledge and rudeness. Because of her lack of care a young girl died because of her negligence. If Dr Patel had still been there that would never have happened. FACT!!!! She overlooked major, multiple symptoms and kept sending her home with the wrong medication and poor feedback. Absolutely disgusting! She should be struck off before anyone else loses their life because of her lack of knowledge and understanding!
Been with the practice since RB Patel. This has changed under Dr Akhtar but have been reasonably happy with the services. Appointments are still available as emergencies and a couple of occasions Dr Akhter and Dr Hameed have spotted things others did not allowing me to get specialist support. Generally I go to Dr Hameed and on occasion have had Dr Akther who’s spotted things others have not. On the downside, we had one challenge on referencing for a member in our family an old ailment / diagnosis that wasn’t correct and created significant issues when seeking insurance. Overall aside from this the experience has been pleasant. Staff are generally friendly at reception.
Absolutely disgraceful service. The receptionists always never give an appointment and always give entirely convoluted answers. Furthermore the doctor S Akhtar is extremely unpleasant and unprofessional with no empathy for her patients. Due to the above, I moved from this surgery and will never recommend anyone. I also made a serious complain to GMC too about their malpractice.
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