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The Edgbaston Palace Hotel

  1. Birmingham
  2. Rowley Regis Lodging

Reviews, get directions and contact details for The Edgbaston Palace Hotel

The Edgbaston Palace Hotel
Address: 198-200 Hagley Rd, Birmingham B16 9PQ, UK
Phone: 0121 452 1577
State: West Midlands
City: Birmingham
Zip Code: B16 9PQ

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Reviews
Great location, close to Birmingham centre and easy to find and reach via public transport. The family room in the west wing was spotless, almost brand new! The staff were welcoming and friendly enough but didn't trust us with food in our rooms and denied us cutlery and plates. Made us feel like boarding kids. The cooked breakfast was small, but the cereal/pastries and fruit were plentiful and fresh. A massive plus was the fresh coffee at breakfast! All in all, a good stay!
7 years ago (06-04-2018)
On arrival the staff were very professional and welcoming even when dealing with other customers, you could see it was the same treatment. When in the room it was very clean and well put together, there were even sanitary bags in the bathroom and the kettle was a Russell Hobbs not just a cheap standard one. At one point I called the reception because my room felt a little cold, they answered straight away and said they would sort it. To my surprise about 20mins later someone knocked on the door with a heater fan. The children didn't want to leave and I can't wait to book again. The grounds are lovely and due to the snow on our departure it looked like a wonderland.
7 years ago (20-03-2018)
The appearance of the place was nice initially. The check in was ok. The breakfast is far from nice. It's being served buy some ladies that they're not even looking at you. They ask what do you want to eat like you've done them something wrong. Very unprofessional. Very cold. No one smiles. Maybe their being paid bad for a job they hate because definitely that's the feeling I am getting. Plate is brought on your table, no eye contact, no question asked. I ordered just the beans and mushrooms from the full English breakfast because I am eating vegan. It came in a very small portion, not even thinking to compensate for the bacon, sausages, eggs etc. that I do not eat.
7 years ago (26-03-2018)
Really cool place to stay we had our own little room out of the way very cosy and the bed was amazing. Would recommend
7 years ago (18-02-2018)
Lovely hotel great breakfast and wonderful staff only let down needs a spruce up and better mattress
7 years ago (22-02-2018)
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