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The Cary Arms

  1. Torquay
  2. Torbay Food

Reviews, get directions and contact details for The Cary Arms

The Cary Arms
Address: Babbacombe Beach, Torquay TQ1 3LX, UK
Phone: 01803 327110
State: Torbay
City: Torquay
Zip Code: TQ1 3LX

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Reviews
Booked for Cary Arms restaurant for a meal following our wedding day, the staff went above and beyond to make our evening special. They made sure we had a table with an amazing view, food was incredible and they even gave us complimentary fizz which was an unexpected surprise. Very good, can’t wait to come back again in the future!
Amazing location looking out over the bay. What an absolute gem. All of the staff have made us feel so welcome. Great food in the restaurant, loads to do including paddle boarding and kayaking close by. Hope to come back soon.
As regular visitors to the area, my wife and I have always appreciated the Cary Arms & Spa for its picturesque location and charming atmosphere. We've enjoyed many pleasant visits in the past, often stopping by for refreshments after a scenic coastal walk. However, our recent experience was a stark departure from our previous encounters, leaving us feeling utterly disappointed and unwelcome.nnFrom the moment we arrived, we were met with a disconcerting lack of hospitality. No staff greeted us, and we were left to wander through an empty bar and dining area, feeling completely ignored. Despite several empty tables, we were curtly informed that all were reserved and directed towards the outdoor seating area. While we eventually settled for this option, the initial refusal of service, despite the obvious availability, left us feeling undervalued and unwelcome.nnOur disappointment only intensified at the bar. My wife was repeatedly overlooked, despite being at the bar before another guest. It was disheartening to witness preferential treatment being given to a hotel guest, who was promptly ushered back to his table with the promise of drinks service, while my wife was left waiting and ultimately had to carry our drinks herself. This lack of basic queue management and the blatant disregard for our presence created a sense of disorganization and left us feeling like second-class patrons.nnAdding to our frustration was the lack of readily available information about the Sunday lunch menu. We had specifically chosen to visit in anticipation of our reservation for Sunday lunch the following day. However, we were met with a dismissive and unhelpful response when we inquired about the menu. The staff member we spoke to seemed utterly disinterested in assisting us, suggesting that checking the menu would be an unreasonable burden. This lack of transparency and the dismissive attitude we encountered made it impossible to plan our upcoming visit effectively and left us questioning our decision to dine there.nnTo compound matters, as we were leaving and attempting to make sense of the limited menu options available for the following day, we were abruptly informed that lunch service had concluded and the kitchen was closed. This announcement, delivered with a complete lack of tact or consideration, felt like a final brush-off. It was particularly frustrating given the number of tables that remained unoccupied throughout our visit.nnOverall, our experience was a far cry from the luxury and hospitality that the Cary Arms & Spa claims to offer. The lack of a basic welcome, the inflexible and seemingly arbitrary reservation system, the unequal and inattentive service, and the dismissive attitude of staff members all contributed to an overwhelmingly negative experience.nnWe sincerely hope that the management will take note of this feedback and address these service shortcomings to ensure that future guests receive the level of hospitality and care that one would rightfully expect from an establishment with such a reputation.
Stopped for a refreshing drink while on the SW Coastal path. What a great place. Plenty of quiet seating areas in the gardens with fantastic views across the bay. Friendly, helpful service. Food looked good, but beware the hungry seagulls, and save some energy for the steep climb up to Babbacombe.
We stayed here Recently and I can say it is a truly stunning location. The hotel, staff and views are all excellent. We actually stayed in one of the cottages on the Hill which does need a little love and updating but the view from the cottage was next level. Would love to retun on a winters weekend and see the winter storms roll in from the comfort of your bedroom window.
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