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The Bedford Swan Hotel

  1. Bedford
  2. Bedfordshire Spa
  3. Kempston Lodging
  4. Bedfordshire Lodging

Reviews, get directions and contact details for The Bedford Swan Hotel

The Bedford Swan Hotel
Address: The Embankment, Bedford MK40 1RW, UK
Phone: 01234 346565
State: Bedford
City: Bedford
Zip Code: MK40 1RW

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Lovely old hotel with a really nice atmosphere. Nice bar and restaurant with plenty of areas to sit and chat. Excellent breakfast. The hotel is situated right in the centre of Bedford next to the river. There are some lovely walks along the river bank. I can't recommend the town centre for shopping as it is quite run down. Having said that there are some really nice restaurants nearby. Recommend a trip along the river by boat.nCar parking is very tight and a little limited given the size of the hotel.
Lovely hotel. Rooms are decorated beautifully and are clean. Small wardrobe, wouldn't want to try and hang something long in it due to the fridge and safe being in there.nAte in the restaurant as a group for a birthday. The staff we really accommodating. The food was very nice too. Prices relatively reasonable.nBreakfast was plentiful - something for everyone!nI would highly recommend this hotel. Parking can be problematic on a Saturday - very busy.
Nice setting overlooking the river. Room size was ok, bed uncomfortable.nnNice bar area with outdoor seating.nnCar park complimentary.nnBreakfast very poor, limited options with lots unavailable on the day, slow when ordering eggs. Not acceptable given the price for 1 night! Would not stay again.
Only visited the Thermal Spa and couldn’t have been any happier! It was beautiful and modern, clean and in perfect order, towels, robes and cold water provided, drinks menu reasonably priced and steams rooms and sauna nice and hot! Plus the pool with massage water features and water not too cold. Just what the doctor ordered. I will definitely be a regular customer.
My husband and I, as well as a large amount of our wedding guests, recently stayed at the hotel for a couple of nights surrounding our wedding. While we appreciated the location, the overall experience was significantly marred by a series of operational failures. After recently reaching out directly to the hotel with the below, we sadly did not receive a response despite waiting over a week, so felt compelled to share our experience.nn​Upon our arrival, we were checked into a room that was already occupied by another guest. When we returned to reception to rectify this, we were unfortunately then issued a key to a second incorrect room. We were incredibly fortunate that the first room we accessed happened to be allocated to a friend and wedding guest who was thankfully not in the room at the time. Had that room been occupied by a stranger, this could have resulted in an incredibly distressing situation, as we checked in late at night when most people would have been in bed.nn​Once we were finally settled in our correct room, we discovered that the air conditioning was not functioning. As this occurred at approximately 2am following our wedding celebrations, we were too exhausted to report it at the time, but the lack of climate control during the recent heatwave made for a very uncomfortable stay.n​Unfortunately, these issues were not isolated to our individual experience.n​My mother also reported that her air conditioning was non-functional, and despite her reporting it, no one attended to the issue. Upon checkout, she also received no apology or discount from the team regarding the discomfort she endured.n​Our photographer was also forced to change rooms immediately after checking in due to her entire carpet being wet.nn​While we acknowledge and appreciate the £40 discount applied at checkout for our room, it does not reflect the significant level of inconvenience and the lapse in basic service standards we experienced during what should have been a seamless celebratory weekend.
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