facebooktwitterpinterest
mobil menu

Sutherland Centre

  1. Stoke-on-Trent
  2. Stoke On Trent

Reviews, get directions and contact details for Sutherland Centre

Address: Belgrave Rd, Dresden, Stoke-on-Trent ST3 4LR, UK
Phone: 0300 123 1162
State: Stoke-on-Trent
City: Stoke-on-Trent
Zip Code: ST3 4LR

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info
Similar places near
Van National Van National 2 km
SES Training Solutions SES Training Solutions 2 km When called for a course enquiry, there is no one to pick the phone call and voice ma...
Adderley Green | Elysium Neurological Adderley Green | Elysium Neurological 3 km The staff at Adderley are great with mum, and they really care about her. It's nice t...
Stoke-on-Trent Stoke-on-Trent 4 km
Golden Park & Golden Manor Care Home Golden Park & Golden Manor Care Home 7 km The staff caring for my Grandad here are amazing, they are very attentive and conside...
Milton Garden Products Milton Garden Products 8 km Large range of landscaping and building products. We bought some small bags of decora...
Hartley's Skip Hire Hartley's Skip Hire 8 km Great services all round, used many times for the past two years never let us down! b...
Klarius Products Ltd Klarius Products Ltd 9 km In May/June 2023, I purchased an aftermarket front exhaust flexi pipe for my car from...
Emissco Emissco 9 km My company has been using Emissco for years, the quality of the products are great an...
Church Terrace Church Terrace 9 km Absolutely useless and disgusting how you treated one of your patients earlier after ...
Cheadle Hospital Cheadle Hospital 10 km My husband had an appointment for a diabetic eye test. Everyone he saw was friendly,...
Allen Street Clinic Allen Street Clinic 10 km I have been with this Practice for many years, and the excellent service has been eas...
South Moorlands Leisure Centre South Moorlands Leisure Centre 10 km Never seems to anyone to answer the telephone.nI go there to play badminton.. The pos...
Beech Lodge Beech Lodge 11 km Just dropped into Beech Lodge for a meeting with the manager Anoop and Debbie. Whilst...
P H S Security Systems Ltd P H S Security Systems Ltd 13 km
Longsdon Memorial Hall Longsdon Memorial Hall 13 km Spacious hall, with stage, and good facilities, including a kichen. Disabled parking ...
Reviews
Been with the sutherland center for 3 years now, I've had my ups and downs but in the last year I can honestly say things have been much better than when I first started. My first psychiatrist, who left around a year ago, ignored me and denied looking into any diagnosees because he didnt think i was autistic and wanted me to get the assessment before looking into anything i was on a 3 year waiting list-which is quick for an ASD assessment- and yes it did turn out i was autistic. He lied on forms and made out i was perfect and laughing in call when I was crying and unable to speak, told my mum I was overreacting when i was extremely vulnerable and had just come from the harplands, He would be talking to people behind the camera i struggle leaving my house so do video calls instead of face to face and would constantly cut me off.nnMy new psychiatrist is absolutely amazing and attentive, is very good at navigating tough situations and managed to diagnose me with multiple long term conditions I have suffered unknowingly for years, and got me the help i needed.nnThere was a blip in Feb of last year where I got wrongly discharged from the service with no support just 2 days after being diagnosed with 4 lifelong traumatic conditions by my new psychiatrist on a friday afternoon so i couldnt get in touch for 3 days to fix the issue, due to a mistake of someone misreading my treatment plan. After a rough weekend and a relapse from the stress, This was fixed and I was put back in the service with the same psychiatrist and a new care co-ordinator within about 1.5-2 months and recieved multiple apologies for the stress I was put through.nnThe amazing care co-ordinator, nagila, i was allocated is so extremely kind and understanding, listens to me and goes above and beyond to help me find different treatments and therapies to try. She is so compassionate and is one of very few professionals I've met who i can genuinely say has consistently attempted to, and has succeeded, in helping me.nnI'm extremely greatful to my psychiatrist and care co-ordinator, I wouldn't be here without them both. I'm being moved to another service soon, which is extremely worrying so I just hope they're as supportive as my current team.
I waited 4 years to be under the Sutherland, after a trainee, a psychologist and a therapist that didn’t work out I was discharged, I’m the first person to ever ask to change therapist after 3 times, it’s unheard of so they wouldn’t let me and discharged me. Had a horrendous assessment there, had 3 assessments all together, didn’t get in, what got me in was going to a private psychiatrist who contacted them then I was under them.nnThe trainee was reading off a PowerPoint, when I speak about stuff her response didn’t make any sense as in she didn’t understand me, it made me feel uncomfortable she was the same age as me. The coping skills weren’t correlating with what I was feeling at the time, they were for when you have intense emotions so dunk your head in cold water type thing, I was dissociated and emotionally numb.nnThe psychologist was emotionless and not very responsive, felt like opening up to a brick wall, she also seemed uptight. A response she did have once was a very poor response from me saying something that falls under cptsd, it’s like it was a personal response. She had no empathy and her fake smile made me uncomfortable.nnThe therapist used humour and fake friendliness at first as a cheap way to make me trust him, multiple times he used self deprecating humour towards himself which I thought was quite odd. He also seemed to be lacking empathy and compassion. When I said I didn’t feel like it was a safe space I was told I should think about how I can make it a safe space. He said I couldn’t have the goal of being content because it can’t be measured. I said another goal of being able to feel and express anger and sadness he said feeling those aren’t going to do you any favours, to me repressing them won’t do me any favours. He came out with so much rubbish.nnIn my opinion a therapist has to figure how to make the person feel safe, validated, feel better and offer support, that’s the foundation. It’s important for them to be empathetic and compassionate so you can feel like you’re in a safe and trusting space to open up. The Sutherland centre does not offer this, they’re clueless and have no empathy, at the end of the day they still get paid, they get paid for doing a terrible job and if you raise valid issues then you’re the problem because you’re the difficult mentally ill person and they’re the one with the degree. The system is broken and having that piece of paper doesn’t mean anything.nnI wish there was a support group for people who have experienced the hell that is the Sutherland centre.
9:30-1:30 Monday-Friday the Sutherland Centre only offer appointments in this time. It’s not accessible for people who work at all. So us people who work, are we not allowed to have mental health issues? When are we supposed to be able to access help?
OMG, I came to the reviews section because I have an appointment on the 10th and to see so much people give this centre bad reviews is kinda worrying and now I feel conflicted. I already feel some type of way about the MHS within the UK.
The worst place you could go in Staffordshire for mental health. Suffering is better than listening to these “professionals” put words in your mouth and not listen at all. Condescending looks and nods of the head. Uncaring and old fashioned. False promises.nI just received a discharge letter that said I was the one that said this and that but I did not say any of the words mentioned. I can’t even count the amount of times my appointments were rescheduled or cancelled the day before. Just don’t even bother. Samaritans: 116 123
Comment on this business

Sutherland Centre map

Directions to Sutherland Centre with public transportation

Chaplin Road 340 meters
40
Chaplin Road 360 meters
36
40
50
6
6C
The Dunrobin 360 meters
36
40
50
6
6C
Dunrobin Street 400 meters
36
40
50
6
Longton Library 440 meters
36
40
50
6
6C

to add Sutherland Centre map to your website;



Copyright 2025 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0041 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy