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Reviews, get directions and contact details for Summertown Cycles

Summertown Cycles
Address: 200-202 Banbury Rd, Oxford OX2 7BY, UK
Phone: 01865 316885
State: Oxfordshire
City: Oxford
Zip Code: OX2 7BY

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:30 AM – 4:00 PM


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Reviews
Brought a wheel in to have several spokes replaced and the wheel trued, almost a complete rebuild of the wheel. Price for the service was very reasonable and clearly laid out. Later brought in another wheel with a seized cassette locking ring, which I couldn't budge with my tools, try as I might, and they had a go at it there and then, despite having other jobs on the go. They managed to free the seized part on the spot and didn't charge me for it. Excellent service! A polite and friendly team, who seem equally at home helping novices and more knowledgeable customers.
7 years ago (20-04-2018)
Having been in oxford just over a week I was riding home for a quick break between my 10hour shift when my gear chain got jammed. I pulled up on the side of the road and attempted to unfasten the trapped chain with my freezing hands. After many minutes and hands which now looked like they’d committed bike murder I started to walk down Banbury Road, useless bike in tow. With my hands awkwardly grasping the handles and grease dripping off my fingers I tried not to cringe as I passed pedestrians. I was contemplating the odds of awfulness in relation to the 6 hours I’d now been awake when I saw Summertown Cycles. Upon walking through the door, I was ushered away to the sink which held the grease removal soap, before I could barely utter out “the chain… jammed”. Once my hands were once again recognisable and resembled a more greyish colouring, I walked through the busy store to find my bike. I found it at the front and wait patiently, thinking of how I can explain that I have no money on me but I am trustworthy enough to return with cash, deciding whether to go for the “I swear on my life” or the “I can give you my house keys so you know I’ll be back”. The young man at the register turns to me asking “are you being looked after?” Not knowing where to start I look down and my bike and mumble an ‘um’ but realise my bike is fixed. I look around at the group of men working in tandem and turn back to the register saying “yes, yes I have, thanks”. I kinda just walk around the store not really knowing who to thank as I have no idea who actually fixed my bike. I finally make eye contact with someone who tells me “it’s fine, don’t worry bout the cost”. I stare at this guy who has no idea I couldn’t pay him anyway and say thank you almost unbelievably. I tell him I really appreciate it and explain my situation and all he replies is, “no worries just chuck us a good review if you have time”. So here I am writing my first review for anything because for the first time I actually think something is worth giving a perfect star rating.
7 years ago (25-03-2018)
Repair service in this shop is dire. Bike sent in to repair a puncture? Tire flat again within a day. Bike sent in to fix brakes? Bike leaves with brakes disconnected. Bike sent in for new gearset? Bike comes out with non-functioning gears. We've given this shop plenty of chances when it comes to repairs and they always let us down. Steer clear (assuming you can steer and they've not 'repaired' that).
7 years ago (08-03-2018)
Summertown Cycles have a great team of knowledgeable and helpful people. Big stock of quality bikes at the right price and student special deals. Highly recommended.
7 years ago (24-12-2017)
Great shop. Rented a bike from there for 2 weeks which was brilliant, did exactly what it was needed for. Excellent group of guys and a lovely girl. Made the whole process very easy. Defiantly will rent bikes again from here in the future!
7 years ago (29-08-2017)
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