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Reviews, get directions and contact details for Stone House Properties

Stone House Properties
Address: 5 Victoria Road , Leeds LS6 1AS, XWY, GB
Phone: 0113 275 0777
State: XWY
City: Leeds
Zip Code: LS6 1AS


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Reviews
Would highly recommend this letting agency for students, rented with them for my third year and everything was super easy with them. The house was clean and in really good condition when we moved in and Stone House sorted any maintenance issues out really quick. Everyone at the office is really helpful and our deposits were returned to us within days of moving out at the end of June. Would massively recommend them to any students or professionals looking for houses!
I had an awful experience booking a viewing with stonehouse, who completely bailed on it and essentially wasted my time. I would advise that other students look elsewhere for accomodation.
I’ve had an amazing experience with Stonehouse, specifically with Ben Jacobs. I was really struggling to find a suitable flat to rent given that I was looking for a single-bed flat that allows pets within the budget of a student. Naturally, this criteria was very hard to meet, which made the whole process rather daunting. I’ve rented with Stonehouse before with some old roommates, however this is my first time renting alone. I am so glad I reached out to this agency this year. Ben has consistently gone above and beyond to clarify details, connect me to my landlord and finalise my move. 4 months of continuous house hunting could not resolve what Ben managed to do over the course of two weeks. Ben is very personable, helpful and empathetic. I can now look forward to resuming my studies in no small part due to my experience with Stonehouse.
We rented with Stone House properties for the last year and we are extremely happy with their responsiveness, and caring attitude towards myself and other two tenant's. As three young professionals we have loved our time in our home in Leeds, and we’re allowed to make it feel like a home rather than a typical student let. We would highly recommend renting through Stone House to others looking for a reliable estate agent. Due to future career / travel plans we are no longer staying in Leeds with Stone House, but if our situation was different we would definitely be staying here. Leeds will always be home and it’s been a pleasure and a joy to live happily, and stress free through Stone House.
We are renting a property through Stonehouse and it has been handled beautifully by the staff there. We worked with Jemma who was very supportive, especially as I fell ill during the process and needed a few days to recover and continue the paperwork. The team was helpful, professional, provided excellent virtual viewing options, prompt communication, seamless process. Eager to see how the experience of being their tenant will be like.
Interacted with Stonehouse for a year. Initially cooperative during move-in, helping with some requests. However, numerous issues, like mold, were raised post-move, yet no action was taken despite multiple follow-ups. Often had to directly engage with the landlord, who invaded privacy and avoided addressing flat issues. While not solely blaming Stonehouse, their association with such landlords is questionable. I do believe Stonehouss should have taken responsibility, which they didn’t. Therefore I will rate them 1/5
I must express my gratitude to Stonehouse and Kaiya in particular for all the help finding a great property in a very short time. Kaiya is a genuine human being, you can have a good chat with her. She was extremely supportive, and she made sure that everything will go smoothly, She consistently kept me up to date with every step along the renting process. Overall I had an excellent experience with Stonehouse so far.
I’ve been renting my property for some time now and during that period I’ve had a few changes of tenancy. Gill has been particularly helpful in finding me new tenants. Stonehouse move quickly to ensure your property is consistently let.
I have been with Stonehouse for around 5 or 6 years and they have been my estate agents since I was in university until now. I always stuck with Stonehouse despite the many moves we made throughout the years because they were always very helpful, understanding, co-operative when issues arose like tenants leaving etc, and they are generally very pleasant to deal with. I have had to move out mid contract due to covid and loss of employment for my partner and I, and they have been very understanding and supportive, which frankly was a relief as I knew that with many estate agents, we would be stuck in a years contract unable to pay. They also always send out people for repairs very soon after the issue is reported on their online portal which is very handy. Any concerns about my property that I have had, have been swiftly resolved and replaced if necessary. All in all it has been great and I have loved all our properties from our big 6 bedroom house with my uni friends to my lovely 1 bed shared by my partner and I. Thanks Ben and everyone else at Stonehouse, much appreciated
Great people! Great experience! I was studying and working in Leeds at the time of being with Stonehouse properties and I found a nice studio apartment close to everything I needed. The service from Stonehouse was great! Very approachable people and always willing to help. Enjoyed my time with them in Leeds and easily the best letting agency I have had!
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