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St Luke's CARES Furniture White Goods & Household

  1. Leeds
  2. Leeds Home Goods Store
  3. Leeds Furniture Store

Reviews, get directions and contact details for St Luke's CARES Furniture White Goods & Household

St Luke's CARES Furniture White Goods & Household
Address: 246-252 Dewsbury Rd, Leeds LS11 6JQ, UK
Phone: 0113 400 1182
State: West Yorkshire
City: Leeds
Zip Code: LS11 6JQ

opening times

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 9:00 AM – 4:30 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 4:30 PM
Saturday: 9:00 AM – 4:30 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews
Pretty disappointed to be honest. Rang last week to donate a very nice recliner sofa and they called back to arrange collection yesterday morning up to 12.30. I had to ask someone to wait in all morning and at 12.40 I called only to be told they were sorry but got the wrong day of collection because they usually start collections on a Wednesday and this week it was Thursday. So, again today I arranged for someone to wait at my home for collection this morning and they’ve cancelled! More annoyed that the lady this morning wouldn’t accept that the lady yesterday got the date wrong!
Arrogant Staff Needs better management. Wanted to donate new condition sofa arranged collection no one turned up. I rang in just to find out they dont need sofa and not interested. For god sake you are charity. Beggars cant be choosers.
I rang to see if they would be willing to take a faux leather sofa we don’t use any more. It’s been hardly used but I was going to take it to the tip as I didn’t think anyone would want it. They were so friendly and helpful and when we dropped it off they were just so grateful. Over the phone & in person I have never heard the word ‘thank you’ so often - I felt quite humbled & am glad someone will make use of something that would have gone to landfill. I’m gonna search round for some more things to donate to this lovely charity.
Booked a furniture removal service which was sorted in just over a fortnight which is an amazing turnaround time considering the current CoVID restrictions in place. The removal guys were efficient and friendly and had the 4 large items we were donating out of our hair in no time. Would really recommend using this service rather than adding to unnecessary waste if moving house or just having a spring clean :
My Mum rang last week to a collection to be made as she specifically asked the shop if they collect clothing etc, she was told a definite 'yes we do', made an appointment for several bags and other things to be picked up but nobody has turned up. She rang again today only to be told that 'oh we don't collect clothing' but the first time she rang she was also asked 'is it a non-smoking house' which it is. The person she spoke to was quite off hand did not sympathise what so ever as my Mum is disabled with bad mobility and I was not at home my Mum had to struggle to get everything downstairs ready for them. Neither my Mum, myself and I will certainly will tell other people to never ever donate anything to St. Luke's again and not to ever buy anything there again. The amount of money that we have spent in there and we get treated like this is absolutely appalling.
Offered donation of a cupboard, told the dimensions over phone which I was assured was ok, a week later delivery drivers arrive saying cupboard is too big to take. Told 'warehouse manager will go mad if I brought this' by driver. Unsure why this was my problem but some consistency please.
A pleasure to collect redundant IT equipment from St Lukes Cares - our driver is always happy to visit with the Ucan Van. Pleasant staff who care that donated IT equipment is recycled responsibly where resale is not achieved.
This was a few years ago so hopefully they've improved their customer service skills I bought a sofa bed from them they didn't turn up on time and I had nothing to sleep on as I'd just moved in to a new flat so I had to walk to the shop and the manager blamed me when the shop didn't even tell me they where going to be late she had the worst customer service skills I've ever seen from a manager of a shop when they did finally show up the man who was delivering it had the worst customer service skills ever rude and horrible I'm never going to that shop again.
Excellent went the extra mile to clear the house. They were extremely helpful in letting me know exactly what they were doing. Highly recommended.
Great value and helpful staff. Something for everyone.
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St Luke's CARES Furniture White Goods & Household map

Directions to St Luke's CARES Furniture White Goods & Household with public transportation

Tunstall Road 130 meters
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Dewsbury Road Garnet Road 150 meters
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Burton Road 170 meters
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Dewsbury Road Hub 360 meters
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Dewsbury Road Hunslet Fire Station 370 meters
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