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Smooth Moves UK

  1. Nottingham
  2. Nottinghamshire Real Estate Agency

Reviews, get directions and contact details for Smooth Moves UK

Smooth Moves UK

About

Smooth Moves Mapperley is a Estate and Lettings Agents, we pride ourselves on delivering a personal and professional service to all our clients

Story

Smooth Moves is a dynamic independent Sales & Lettings agency and residential property management company based in Nottingham.

Our company originally evolved from a Relocation & Letting business Medics on the Move (Nottm) and recognising the need for a high quality service for our Professional clients we continued the profile, adding a Sales division to fully cater for the needs of our clients and investment landlords’ properties.

We are already established as a substantial entity with a significant amount of existing rental properties managed by ourselves around the City. As Smooth Moves we can provide the same if not better service to our Professional clients without the restrictions of a Franchise.

Address: 924 Woodborough Rd, Nottingham NG3 5QS, UK
Phone: 0115 962 6263
moc.ku.sevomhtooms@ofni
State: Nottinghamshire
City: Nottingham
Zip Code: NG3 5QS

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:30 AM – 1:00 PM
Sunday: Closed

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Reviews
i've never had such a positive experience with an agency before. I was with smooth moves for one year in nottingham and they catered to my every needs, and were extremely friendly and open about everything. After being with smooth moves, i went back to private student accommodation and i have to say, the difference is shocking. A lot of stuff at my new place is either cheap or damaged, and my landlord often doesn't return calls. If you're a student and you can respect the property and the agency, i would definitely advise smooth moves! 5 stars
8 years ago (04-05-2017)
I rent my house from smooth moves and all I can say is...a great company with great staff
7 years ago (18-08-2017)
'Tell people what you think about smooth moves' ... Ok here it goes... If you want to go with a company that has no integrity, morals, customer service or self respect go with smooth moves!!! They're absolutely terrible when it comes to customer service and their attitude is only decent when they're face to face (fake) and you are giving them money otherwise they do not care about you at all (especially if you're renting from them). Phil (the owner? Not the owner? He switches his companies house registration back and forth to his sons name and his). Which is interesting to say the least. The staff are basically his lackeys and are typically young with lack of experience. They just follow his orders as he button bashes on a computer behind them with a desk that's about as unorganised as he is. He has this bitterness about him that leaves you uneasy. How a man could get joy from hurting other people is beyond me. He has no idea what accountability is or how to look after long term customers and he treats everyone with lack of care and compassion. He seems to have an understanding that he is more important than anyone else. Which can only make you giggle. Not that anyone else has the same understanding as typically he works for us not the other way round. We pay you for a service Phil. Not the other way round. Not that you get much service as I have evidence on multiple occasions of him saying 'it's not my problem'. The company is dismissive when it comes to hard work. I have multiple emails I can post to prove how dismissive and terrible they are when it comes to good customer service. Please be made aware that they're not genuine at all and putting your trust in smooth moves would lead to disappointment especially if you want them to manage your properties. Be warned. Yes their fees may be low in comparison to other agencies but you need to ask yourself, why!? I wouldn't trust them with my garden shed! I will post pictures of my property and emails in the near future or if you want any advise or have similar issues (2 other people have contacted me already about them asking what channels I am going down for compensation) please let me know. From a genuine customer who has been treated terribly from day 1! (smooth moves... word of mouth is everything).
8 years ago (13-12-2016)
Excellent Sales Team, particularly Jo. Good service and good value. Couldn't recommend Smooth Moves higher. They sold my house for a good price and very quickly. I had more viewings, second viewings and good offers in 3 weeks with them than I had had previously in 3 months months with another estate agent (Express Sales 18 months previously). They handled all the viewings themselves - which is more than I can say for the other estate agent. And after the offer was accepted they did everything they could to help the sale go through to completion. They handled everything in professional yet friendly manner, kept me well informed and even manage to work around the inefficiencies of the solicitors to push the sale along.
10 years ago (04-08-2015)
We spent a month or so looking at properties to rent and Smooth Moves were by far the best agency we encountered. Both Trev and Jack were superb. We were met us at the property, shown around each room in turn and given all the information we wanted before we asked for it. They were always happy to talk to us and we never felt like there were too busy or rushed. We took the property and picked up the keys today when we also picked a whole heap of additional information we might need, including the meter readings that they'd done for us! A friendly, honest and engaged team that I would recommend to anyone.
10 years ago (01-07-2015)
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