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Reviews, get directions and contact details for Smart Ideas

Smart Ideas

About

We are a card and gift company based in the West Midlands with several shops.

Story

We are a family run card and gift company based in the West Midlands with the Head Office in Droitwich, Worcestershire. The company was founded in 1978 by Mr & Mrs W Smart who still work within the company to this day. This page is to notify you of new stock in store, special offers etc.Any feedback on the stores is welcome.

Address: 87 S Parade, Sutton Coldfield B72 1PL, UK
Phone: 0121 355 8770
ku.oc.dtlsaedi-trams@eciffo
State: West Midlands
City: Sutton Coldfield
Zip Code: B72 1PL

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 11:00 AM – 4:00 PM

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Reviews
I went to smart ideas today with my mom and my two infant children, i picked up two jellycat toys, one for each of them and was making my way to the front till to pay, whilst still browsing other items along the way.... a member of staff approached me and said "would you like to pay for your items at the till there" pointing to the till at the back of the shop. I told her i was going to pay for them at the front till. I was very offended by her, she made me feel like she was presuming i was going to steal the items. It was both humiliating and embarrassing. I also felt VERY angry! I do not need to be told where to pay for things i have eyes and can see the tills. I feel like this women was judging me because we didnt appear to be the same standard as the regular clientele... maybe we looked a bit common and therefore must be potential thieves. SORT YOUR CUSTOMER SERVICE OUT!
9 years ago (16-02-2017)
If your a candle lover or wax tart lover this is the shop for you. There's so much choice. So many lovely products I adore this shop
8 years ago (30-03-2017)
Fairly good gift shop, with a decent range of items, little outdated in ways.
8 years ago (21-05-2017)
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