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Reviews, get directions and contact details for Sevenoaks Sound and Vision, Wetherby.

Sevenoaks Sound and Vision, Wetherby.
Address: 15, The Horsefair Centre, Horsefair, Wetherby LS22 6JG, UK
Phone: 01937 586886
State: West Yorkshire
City: Wetherby
Zip Code: LS22 6JG

opening times

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 9:30 AM – 5:30 PM
Sunday: Closed


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Reviews
Took an out of warranty item in for repair. The manufacturer offered no explanation for the failure and presented a large bill. Sevenoaks did the opposite, addressed the issue, made a significant cash gesture and undertook the repair themselves. Excellent approach to after sales for these "big ticket" items.
8 years ago (25-04-2017)
Went to purchase an advertised £179 amplifier and clearly stated it was for a budget set up and yet was shown a £699 product = poor sales technique. However my main annoyance here was that on 2 occasions he criticised his assistant. A manager criticising staff to customers is showing himself up as a poor manager/trainer. Bought my intended amp because of the offer but it wasn't an enjoyable purchase. Star for ex stock product.
9 years ago (07-02-2017)
Went to purchase an advertised £179 amplifier and clearly stated it was for a budget set up and yet was shown a £699 product = poor sales technique. However my main annoyance here was that on 2 occasions he criticised his assistant. A manager criticising staff to customers is showing himself up as a poor manager/trainer. Bought my intended amp because of the offer but it wasn't an enjoyable purchase. Star for ex stock product.
9 years ago (07-02-2017)
Excellent customer service from the initial phone call (and call-back) to the resolving of an out-of-the-box issue with my Bluesound soundbar. Patient and thorough demonstration which was pre-booked, so no hassles, followed by friendly discussion around set-up choices. I will certainly be going back to see Karl for another demo when the Pulse Sub becomes available.
9 years ago (02-12-2016)
I have been buying my TVs and hifi from Sevenoaks since they moved from Leeds. Prices are OK and the service is great. Today - 9 months after a purchase I had a technical issue and Karl spent an hour with me in the shop patiently going through things and getting to understand the problem I had with a turntable. Even though the problem was difficult to diagnose he was very patient and helpful.
10 years ago (26-09-2015)
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