Reviews, get directions and contact details for schuh
"At schuh Luton we stock all of your favourite footwear brands and more, meaning there's plenty for you to browse. Whether you're needing a new pair of Simmi Londons for a wedding or comfortable Crocs Classic Clogs to complement the 'working from home fit' you're sure to find what you're after.Shopping for the little ones? We've got them taken care of too, with an extensive range of kids' shoes for all ages. Not sure of their size? Our free in-store fitting service is designed to ensure that shopping for little feet is stress-free!Finding the right shoe for any occasion has never been so easy."
Address: Arndale Centre Unit 90, Luton LU1 2LJ, UK
Timberland
553 meters
Love my DMs so i love this shop, it had very good customer service from my experience...
Reviews
Yesterday I went into town to take my mind of a really bad day I was having. I thought, as everyone should after day like mine, some new converse would be good and I came in to the store and had done the standard shoe shop and the lady who helped me I don’t know her name unfortunately but she had two braids and and fit game one point pick out the right ones for work and offer a really lovely advice/service. I needed it and just wanted to say thank you. That little act of kindness really made my day.
Bought a faulty shoe, went to see if they could do anything about it. The staff although acknowledged it, the manager refused to noticed the problem. If you buy anything faulty, LOL you lost your money no matter how small or big.
The products of their brand are truly excellent, the communication regarding the collect point is a bit poor. They couldn't find my package, even though I had the email to collect my order. Overall positive experience!
I don’t write reviews unless it’s super bad or super good. I attended the shop with my son yesterday with the hope of finding shoes. It was relatively quiet in my opinion, we were ignored by the staff members who were standing around chatting. Non of them approached us asking whether we needed any help or even said a simple hi when walking in. We took ourselves a few shops down and got some shoes there instead!
I was served yesterday by a young black lad maybe still in his teens . I didn’t get his name however I just have to say , it todays shopping trips very rarely do you get such excellent service , he was both knowledgeable on what young kids like , but polite and obviously well used to working with people. I was so impressed I wanted to at least tell his manager but she wasn’t available. I’m not sure this will ever get to him . But Thank you young man for loving your job and giving an older gentleman the service we only hope we can get nowadays. Well done .5 star service.
Staff unhelpful. Bought some nice boots on eBay instead.
Love my DMs so i love this shop, it had very good customer service from my experience. I'm always greeted with a smile and if something is not in stock they will happily order it for you to come to the shop or to your home :
Thanking the member of staff who served me, I purchased a pair of crocs from you personally because of the level of service you alone provided within 10 minutes. Apologies for not writing this review sooner, my Google account was compromised for a period of time and YOU deserve this review, your help got me walking from A - B far more comfortably
Customer service absolutely disgusting I went in the assistant was arguing with a Customer ahead of me then she turned and served me then didn't accepted my voucher as the value was higher than what I was wanting to purchased she said I wouldn't get any change so I paid on my debit card what point she was trying to make I don't know. I will take my custom else where in the future.
The staff in this store are friendly, helpful and wiling to go above and beyond for their customers. I had to exchange some shoes and it was quick and easy. I left the store feeling happier than I went in, thanks to Jenny and the other staff I'm sorry, I didn't get the other girls name. A great team of people working there. Thank you.
We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy