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Foot Locker

  1. Luton
  2. Luton Shoe Store
  3. Houghton Regis Shoe Store

Reviews, get directions and contact details for Foot Locker

Foot Locker
Address: 117 The Mall, Luton LU1 2TH, UK
Phone: 01582 415392
State: Luton
City: Luton
Zip Code: LU1 2TH

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
I visited Footlocker to buy some sliders. They had a sale on, so the price was heavily discounted, I noticed that they had most sizes available too. Most of the store was tidy, with the exception of the till area. There were lots of hangers hung up behind the till where they were not supposed to be, and there were lots of loose trainers on top of the till points. The staff that work here seem disinterested and the service I received at the till was poor. I was the only customer at the till, clearly waiting to pay. A member of staff went behind the till and did not acknowledge me, but proceeded to carry out some work. Another employee served me, but not before carrying out a duty that involved going back and fourth between the till and a nearby stand.
Worker one watching himself in the mirror how lovely curly hair he have , other one in the phone spend there almost ten minutes no one asking me if I like to help with buying, will not coming back.
Horrible Horrible Service.Was served by a woman named Elani made me feel incredibly uncomfortable.When i asked for help she rolled her eyes at me and gave me extremely rude attitude.I felt she was very unbothered and laidback.Borderline lazy
Really disappointing and extremely bad costumer service! I've ordered online 2 pairs of trainers which for various reasons O wanted to return/exchange. Very unprofessional and rude staff! Not only they didn't change my trainers but their attitude was execrable when I told them the trainers havent been worn outside as I have only tried it indoors for a bit to see the fit.The lady there was adamant I have worn them outside and accused me of lying. I will surely not be returning to this shop for a real long time,be it this branch or any other! CRISTINA brings shame to their store and company!
I went foot locker to been going for years terrible service mucked about over 10% off I joined then they tel me I'm not getting it so I just walked out never again will I go there they just want yo stand there talking
Good stock but staff weren't fourth coming with helping out, usually you get approached when walking into a store but not at this one, which put me off buying anything. I don't like giving bad reviews but it's the truth.
Great service by the team. I am regular there and always the best they are super quick and efficient with everything.
Took back a pair of trainers as 1 was squeaking whilst walking they said they would not let me exchange them as I had worn them how else would I discover this without walking in them? They said I should have worn them at home first . I just better check my brand new trainers in case they squeak by walking around my house? They were 3 staff at the till serving 1 man and I was told to wait
I bought trainers and they were in a nasty state, I tried one pair Jordan Seafoam Green that was on the shelves that was in good condition, so essentially I assumed the other pair will be in a mint condition too, but when I got home, the other pair was slightly creased and the material was scruffy at the edges on the front toe part. This is so disrespectful. Paying £143 quid to be served this. The staff dont seem enthusiastic to be there and the security guard just talks to his mates that come by all the time.
Worst shop ever to buy a shoes. Staff has no interest at all in showing anything. Feels like they are working against their will and don’t even show the options. Better to buy it online. I don’t normally leave a review but my this Sunday visit to Luton mall Foot Locker made me do this as the people working here need to learn how to behave with customers. I would have given -5 rating if I could.
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