Royal Garden Restaurant & Karaoke Bar

They took 1 and a half hours to deliver, the order of sweet and sour port and crispy duck with one order of spring rolls arrived and was not even enough food for 1 adult and cost me 24.70 pounds. When I called to complain and asked to speak to a manager or supervisor I was informed that they were out of the restaurant doing deliveries. No order there is no quality control or standards being maintained. Makes me wonder what else is not being checked and enforced. Guess I’m having canned beans for dinner!
1 7 years ago (17-11-2017)

The dishes are palatable, but the experience is of an anglicised version of chinese food. It is also quite expensive for the portion sizes. Service charge is automatically added to the bill. The location is off a main road, up a track leading to the entrance to Shirley Woods, so I think you would need to know where the restaurant is. Shame, because its a nice location, and a good menu.
3 7 years ago (22-02-2018)

We have been several times before & went back as the food was great, however tonight was such a disappointment! We went for a birthday with 12 people & the service was shocking from the get go!!! When we ordered everything was a problem, he was adamant the food wouldn’t fit in the table & said we couldn’t have it in one go! We said it would be fine, but even so the order came in drips and drabs with some people waiting 20minutes between meat and rice arriving! Several errors with our order! No drinks over an hour in, then when we asked for a drinks menu it took 20minutes ro actuallu be able to order them. The birthday girl asked 4 different people several times for chilli sauce, 45 minutes in, stlll none. We asked for the manager and no manager came. We tried to make the best of it, but then when the bill came we paid and then realised that they had overcharged us, there was 4 extra rice, extra ribs etc. on the bill! When we queried it the young man with blonde in his hair was very rude & acted like it was our problem! To be honest he had an attitude from the moment we got in, it was like we weren’t good enough to be in there! Such a disappointment, we will not be returning & will be telling all of our friends to do the same. Eventually a guy came, he wasn’t the manager, but he refunded some money, but the whole night was just unenjoyable and a real let down!
1 7 years ago (26-01-2018)

One of the best restaurants in the area, iv been going to royal garden for years and the service, location and staff are all 5 start rated . Foods fast , restaurant is always clean compared to most even down to the lining and cutlery.
5 7 years ago (11-11-2017)

Fantastic food and very friendly staff. Great for vegetarians with an extensive menu.
5 7 years ago (15-11-2017)