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Reviews, get directions and contact details for Royal Free Hospital

Royal Free Hospital
Address: Pond St, London NW3 2QG, UK
Phone: 020 7794 0500
State: Greater London
City: London
Zip Code: NW3 2QG

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
It’s frustrating to see how stretched NHS emergency services have become. Waiting 4-6 hours, even for a baby in distress, raises serious concerns about what “emergency” really means in these situations.nnI arrived at the hospital around 6 AM because my daughter had been vomiting excessively—around 14-20 times within just three hours. Every time we tried to feed her milk, she would start vomiting again. Naturally, as a parent, I was deeply worried.nnHowever, despite it being an emergency, we had to wait for 5 hours to see a doctor. While I understand that hospitals are under pressure, the lack of urgency in situations like this is concerning. If there aren’t enough doctors or nurses, perhaps recruiting from abroad should be considered. The NHS staff on duty didn’t seem particularly attentive to the distress of patients and their families, which only added to the frustration.nnThe UK’s healthcare system is undeniably struggling, and experiences like this make it clear that improvements are urgently needed. Emergency care should truly mean immediate attention, especially for vulnerable patients like infants.
It's really well organised. I was there for the routine blood tests blood count+vitamins, in at 11:10, out at 11:18, everything went quickly and smoothly; all paperwork is done electronically, so there is no hassle.
The Royal Free Hospital is a commendable institution, and the Neonatal Ward stands out as a remarkable part of it. The team here consistently upholds high standards of care, skill, and professionalism, and their work deserves heartfelt recognition.nnFrom the outset, the dedication and expertise of the neonatal team are apparent. Their medical capabilities are impressive, ensuring that every tiny patient receives tailored, precise, and effective care. What distinguishes them is the remarkable compassion and humanity they incorporate into their practice. Not only do they provide life-saving medical attention, but they also offer crucial emotional support to families during difficult times.nnThe team's professionalism is commendable—they approach every situation with measured confidence, extensive knowledge, and a sincere commitment to the well-being of each child. They consistently go the extra mile, treating every baby as if they were their own. Their kindness, patience, and ability to communicate complex matters offer essential reassurance to anxious parents.nnWe sincerely appreciate the tireless efforts and dedication of this team. They embody the essence of what quality healthcare should be: compassionate, skilled, and entirely focused on the patient.nnA heartfelt thank you to the entire Neonatal Ward team at the Royal Free Hospital. Your exceptional care, kindness, and professionalism have a profound impact on every family that turns to you. You play a crucial role in their lives, and we are genuinely grateful for all that you do!
They looked after my friend so well after an accident. The NHS are stretched to breaking point but the wonderful people who work in it really do their best. Facilities were clean and there were enough nurses, doctors and orderlies in the wards to provide a very high standard of care.
I had a hand surgery at the Royal Free Hospital in October 2023 and couldn’t be happier with the care. The staff were kind, professional, and reassuring throughout. The surgery went smoothly and recovery has been great. Thank you to the amazing team!
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Directions to Royal Free Hospital with public transportation


Royal Free Hospital 50 meters
1
24
46
C11
South End Green 100 meters
1
24
46
C11
Hampstead Heath 160 meters
London Overground
Rosslyn Hill Pond Street 190 meters
1
268
C11
N5
Rosslyn Hill 210 meters
1
268
46
C11
N5

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