Perrys Bury Vauxhall

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Address: Crostons Road, Bury BL8 1AJ, UK

Phone: 0161 717 2021

Website

State: Greater Manchester

City: Bury

Zip Code: BL8 1AJ

opening times

Monday: 9:00 AM – 6:30 PM
Tuesday: 9:00 AM – 6:30 PM
Wednesday: 9:00 AM – 6:30 PM
Thursday: 9:00 AM – 6:30 PM
Friday: 9:00 AM – 6:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

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related searches: Perrys Bury Peugeot, Evans Halshaw Bury, Perrys Bolton, Perrys Burnley, Perrys used cars, Ford Bury, Perrys Vauxhall Blackburn, Perrys Preston

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Reviews

I've had a nightmare recently with my car being sat in Perry's waiting for the warranty company to validate and give the go-ahead for my car to be fixed. The dealership I bought the car and warranty from have been useless, but Perry's have been great. Constantly updating me and just giving great all-round customer service. Harriet especially has been great.

I had an ongoing clutch issue with my Astra which my previous dealership had been uninterested in sorting out. From the moment of dropping the car off at Perry's Bury the service has been excellent, Ryan in particular has been very helpful with dealing with the issue and liasing with Vauxhall Customer Care. I am happy to say the issue has now been sorted, along with a service and MOT. I will definitely be using Bury again. Thanks to Ryan and the team.

Well laid out stock, with plenty of choice. We were looking at used cars and after having a look outside ourselves, we went inside and due to my mobility issues, asked to sit in a number of different cars. No problem, our extremely helpful salesman he paid me to say that  brought the keys and with all his knowledge helped whittle down our choice. It was extremely refreshing to spend time in a car showroom with a knowledgeable, caring and funny salesman. Unfortunately, my health was getting the better of me, but be warned I will be back!nI do recommend Perrys Bury, to anyone who is looking to buy a vehicle.

Drove from Glasgow to pick up car all was good however a few items needed attention that I picked up when I arrived disappointing that they were not picked up by garagenI have washed the car and now noticed a very poor paint repair that the garage did well below a standard I would expect and going to cost me to repair pleased with the car though

Please don’t waste your time travelling any distance to look at a car from this garage. Customer service is definitely not high up on the list of priorities for them.nnI had phoned up on Sunday to arrange to view a car and was told that although the garage was shut, I could book an appointment over the phone  to view it the following morning absolutely fair enough - and I provided all the usual details including my phone number to contact me on.nnThe next day, having driven almost an hour to get to the garage for my morning appointment, I was told upon arrival that the car was unavailable.nnWhen I queried why nobody had phoned me and saved me the wasted journey, I was met with a shrug and a somewhat ‘convenient’ excuse that someone who had viewed the car on Saturday had paid a deposit online “25 minutes ago” to secure the vehicle.nnPerry’s either don’t do their due diligence and check the vehicle status prior to customer appointments, or if the excuse was true simply don’t care enough to do the courtesy of letting customers know if there’s another interested party with a deposit pending. If indeed the car had sold 25 minutes ahead of my appointment, a phone call at that point would have meant I could have turned back around and saved myself both the petrol and effort - and I’d have been very thankful for that.nnAs I was being told by the salesman about the car being sold, the “manager” came out. Perhaps stupidly, I had assumed this would be to apologise and to assure me that this wasn’t the usual level of service I could expect etc etc. Instead, he rudely ignored me and muttered something to the salesman about the car. I asked the manager if there were any other cars of the same make and model on site for me to look at instead, to which he simply muttered to the salesman to check the internet, before scuttling back off. He couldn’t have cared less about making amends - or another sale - if he tried.nnIt turned out that there was, in fact, another car of the same make and model for sale, but the salesman said he didn’t know the difference between the specs on the two cars so couldn’t say if it was worthwhile even looking. One might expect a bit more knowledge on the subject matter - or simply just an interest in finding out, but there was neither. And with that, I lost all interest too.nnAs such, we left Perrys, bemused, disappointed and without so much as a sorry for the shambolic experience.nnFrom what I have seen, Perrys are unreliable time wasters who don’t appear to care if they have your business or not. If you’re thinking of buying from this company and are travelling some distance to do so, you might want to make a few phone calls to them whilst en route just to be sure there’s something to be had at the end of it and before someone swoops in to seal the deal 25 minutes before you….nnDon’t bypass the negative online reviews of this place as I had done - there’s truth in them. Perhaps I had a lucky escape.

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Perrys Bury Vauxhall

Reviews, get directions and contact details for Perrys Bury Vauxhall

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