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Reviews, get directions and contact details for Park Plaza Victoria London

Park Plaza Victoria London
Address: 239 Vauxhall Bridge Road , London SW1V 1EQ, XGL, GB
Phone: 0844 415 6750
State: XGL
City: London
Zip Code: SW1V 1EQ

opening times

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00


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Reviews
Nice hotel but the rooms are a bit dated and lacking in maintenance we stayed in a superior king room The real let down was communication, I emailed the hotel on 3 separate occasions prior to our stay and did not receive a single reply to any of them. The saving grace was the fantastic breakfast, smoked mackerel, Stilton, salad as well as a perfectly cooked full English Breakfast and an abundance of fruit. Would I stay here again ? Yes I probably would, however, there are better hotels within the Park Plaza group.
Nice hotel in a great central location. We arrived early and were able to check in which was greatly appreciated. There was a lot of construction during our visit so the buses weren't operating normal routes. We were offered to forgo house cleaning for 3days in exchange for $30 towards the restaurant. You still get fresh towels, tea and such so we accepted. The rooms were clean and the shower had rainfall and handheld option with solid pressure. The whole room can be controlled by bedside controls which was a great touch. The hotels in London can be quite expensive, this was great value and great accommodations. I would stay again.
We had a lovely experience at the Park Plaza Victoria. From the moment we arrived, we were warmly welcomed by the friendly and approachable staff. A special mention to Oksana, who checked us in with a smile and even gave us a complimentary upgrade. It was a nice touch and really got our stay off to a great start. Our room was comfortable and well-appointed with some tech features which controlled blinds, AC and lighting. The breakfast offered a good variety of choices to set us up for the day. The overall atmosphere of the hotel was great. The only slight downside was the lighting in the room. It was a bit dim, which I assume was intended to create a relaxed atmosphere. However, due to the location of our room, it didn’t get much natural sunlight, which made it a little tricky when getting ready for a night out. But honestly, this was a minor issue in what was otherwise a great stay. We’d definitely stay at the Park Plaza Victoria again and would happily recommend it to anyone looking for a comfortable and welcoming place to stay in the area!
Nice hotel, clean and well kept! Nice staff for the most part, a bit dated in the rooms and they were a bit dark and had kinda weird lighting. Glass for a bathroom door was a bit strange. We enjoyed our stay though! Rooms: A bit dated but clean, very dark and weird lighting Safety: Safe area Walkability: Close to underground and train station Food & drinks: Plenty of different restaurants nearby
Best hotel so far for our stay 10 days in UK! I would like to give them 100 stars for their service! I arrived quite late 10.00 pm. Was the last one to check-in that night. I entered the door and the staff at the front desk smile nicely and ask if I am….*my name…* was very warmth welcoming impression! When we arrived the room the sofa bed was prepared I requested if they have twin option for one room but I think they did not, since I did not book it as twin in the first place so the hotel could just refuse. They did beyond to service us by prepare the sofa bed with all bedding equips. Check-in and check-out was quick. 3 persons + 1 manager available during peak hours The room was very big and luxurious! The bed was also very comfortable and relaxed after my long road trip
Nice hotel. Clean rooms. All the staff there are so helpful. Special thanks go to Geneva you are the best!. Definitely I will come back again!Rooms: 5/5
I went to watch a football game at the bar. Although extremely busy, the staff did a great job looking after us. Excellent cuisine and service. The atmosphere was electric, with fans from all sides enjoying the game together. The bar had a fantastic selection of drinks, and the staff were incredibly friendly and attentive. The food was delicious, with a wide variety of options to choose from. We never had to wait long for our orders, and everything arrived hot and fresh. The overall experience was amazing, and I can't wait to come back for another game. Highly recommended!
I recently had the pleasure of staying at the Park Plaza Hotel Victoria, and I must say, it was an exceptional experience! The hotel's location is perfect, just a short walk from Buckingham Palace and Victoria Station. The staff were incredibly friendly and welcoming, particularly Mohamed at the front desk, who went above and beyond to ensure our stay was comfortable. Dhatchu, the concierge, was also extremely helpful in recommending local attractions and making reservations. The rooms were modern, clean, and well-appointed, with all the amenities one could need. The breakfast buffet was delicious, with a wide variety of options to suit every taste. But what really made our stay stand out was the exceptional service from the entire team, including Mash, who ensured our room was spotless and well-stocked every day. Overall, I would highly recommend the Park Plaza Hotel Victoria to anyone looking for a comfortable and convenient stay in London. We can't wait to return.
I stayed at this hotel due to its convenient location, but unfortunately, it was one of the worst hotel experiences I've ever had. The rooms were outdated, and there wasn’t even a minibar. To make matters worse, the fridge was completely empty—not even a complimentary bottle of water provided. When I went down to the reception at 8 a.m. to ask for some water, I was told none was available at reception and that I should go to the bar. The bar, however, was closed with a sign indicating it would only open at 9 a.m. I was left speechless, especially as I needed water to take my medication. Thankfully, a kind staff member in the restaurant helped me out. The coffee in the bar was terrible, likely made from the cheapest beans available. To top it all off, I was rudely woken up at 7 a.m. by room service, even though I wasn’t due to check out that morning. I’ve never encountered room service disturbing guests so early on a non-checkout day. I cannot understand how this hotel has a 4-star rating; it wouldn’t even deserve 3 stars in my opinion. While the location is great, there are plenty of hotels in London near underground stations and central spots, so I definitely won’t be staying here again.
Wonderful hotel with everything necessary for a great stay in central London. Location is superb with many restaurants and shops nearby. The special thanks to Mohamed, a staff member at the reception, who did a great job in welcoming us and upgrading our room!Rooms: 5/5
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