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Reviews, get directions and contact details for Next

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Address: 2, Bath Road Shopping Park, 316 Bath Rd, Slough SL1 4DX, UK
Phone: 0333 005 5515
State: Slough
City: Slough
Zip Code: SL1 4DX

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 7:30 PM
Sunday: 11:00 AM – 5:00 PM


related searches: Next UK, Next opening Times near me, Next near me, Slough Retail Park, Next sale, New Look opening times Slough, Matalan Slough opening times, Next High Wycombe
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Reviews
I had an appalling experience at this NEXT store. The store manager is not only unprofessional but also exhibits blatantly racist, aggressive, and bullying behavior toward both customers and employees. I came in to return items I had purchased during the sale, only to be told I had just 7 days to return them. This policy was never communicated to me at the time of purchase, and when I tried to explain this, the manager became increasingly hostile.nnShe shouted at me in front of other customers and staff, creating a humiliating scene. Her attitude was stinky and completely unprofessional. When I asked for her name to report her behavior, she outright refused to provide it, further confirming her lack of accountability and disregard for basic courtesy.nnIt’s clear that she lacks any customer service skills and has no respect for customers or her own employees, who all appeared uncomfortable and on edge. This toxic environment reflects terribly on NEXT as a company, and it’s unacceptable for someone in a leadership role to behave this way.nnI will not be returning to this store, and I strongly urge NEXT to take immediate action to address this manager’s conduct. No customer or employee should ever have to deal with such treatment.
What’s going on with next? My order was split into 5 deliveries. Very long queues for online collections. Their infamous supply chain seems to have gone tits up…
I’m a very loyal next customer but this store has such a poor selection of vests for kids. No normal vests, short or long sleeve for 2-3 years. It actually makes the stores a bit pointless. I’ll order online but quite shocked at poor choice here. A nice member of staff checked the back for me but a wasted journey.
The staff is more impartant than the customer for sure.. They closed the shop before time. Its time is 7pm, but it seems this time is more for the staff to leave store and not for the customer to last get into the store. I reached 3 mins before and door was locked. And I saw 2 staff members leaving at 7:02 pm !!!nSeems like 7 pm is the time staff needs to get into their cars, so they will close when ever they want !!! fantastic
Horrible horrible horrible customer service. I went to collect two items with a view to keep one and return the other after trying on for size. I waited about 10 minutes for the parcel and then I had to queue for the fitting room. There was a long queue of young men with so I waited again, about 15 mins. Then since it was all men in front of me I asked if it was also the ladies changing room. Well she turned on me like i had said something terrible. She shouted at me that they were gender neutral and it was stupid of me to ask. As she turned away from me I heard her tell her colleagues and they laughed about me. I am a middle aged white woman -sorry!. After another 10 minutes of waiting the men in front of me kept sending their friends back and forth for more stuff, I asked again if there were any other changing room and she then said, yes on the other side of the store. When I asked why she hadn’t told me that before she actually shouted at me that I specifically asked for the ladies changing room and that they were GENDER NEUTRAL.nAt that point I left the store.nI now have to arrange and pay for the return of the dress that doesn’t fit. But I was also left really quite upset. I shall NEVER eat foot in that Slough store again.
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