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Reviews, get directions and contact details for New Look

New Look
"Feel-good fashion brand offering affordable, on-trend clothing & accessories for women, men and kids."
Address: West Quay Shopping Centre , Southampton SO15 1QB, HAM, GB
Phone: 023 8021 3550
State: HAM
City: Southampton
Zip Code: SO15 1QB


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Reviews
Visited the shop on Friday, the cashier was rude and very snappy. I was trying to bring up my blue light card app on my phone to receive a discount, Signal is awful in westquay, so it was just taking a few minutes to load. She was very rude and I just wanted to walk out. Disgusting attitude and I will not be visiting again.
Hello New Look, it is with a heavy heart that I must announce this negative one-star review because I am feeling incredibly betrayed and disappointed by your disgraceful shop. You call it “New Look” but it is more like “Old Look” because why do your coats ALL have holes?! My two young girls decided that they would spend their hard-earned pocket money to purchase a what they thought to be luxurious and trendy coat from your vast plethora of coats made by enslaved children from China. My poor 13-year-old had an eye on your black puffer coat for a good 10 months and twenty-nine days before she could finally afford it. She excitedly placed her coins down as the rude cashier aggressively grimaced and pounded the grimy counter, which completely ruined the mood…. The girls discovered multiple holes in their coats. I am gutted
Great service with Sofia today in store in west quay . Lovely girl with a lovely smile . I will certainly be coming back .
The older store was better. Limited options in the new store and need to now pay £1.99 for a click n collect!!
This is the first time I've been in this New Look since they moved to a different part of the shopping centre. The staff instantly get 5 star! I feel bad voting down a star and the only reason I've done so is that the new store is so cramped its impossible to find anything. I knew exactly what I wanted online browser and saw it was meant to be in stock in this store. I searched the store and couldn't find it so went outside to check my phone just to be sure. I went back in and chatted to the lovely ladies behind the till who found the item hidden behind stock that was not at all similar but the size I needed was nowhere to be found. I showed the ladies my phone and even they were baffled as to where this correctly sized item could be hiding. Eventually it was found and sorted but it did take some time. So yea simply put; staff great and went out of their way to help, but store far too small for that much stock.
Appears that in moving their shop they appears to have downsized in order to focus on Women's and Girls. Gone is the men's section and the shoes section appears to have shrunk considerably to fit at the back of the shop. Shop itself does appear to be very popular with helpful staff on hand to ensure you leave a happy customer
Very tasty. Good size meaty burger in a bun, plus chips, faultless. Also this restaurant was on the top level, overlooking all the other restaurants and not so noisy. Very relaxing. Worth every penny.
Don't like this newlook store too small and you can hardly move around in the store would not recommend only good for click and collect.
Too busy, queue too long. I was returning sandals for my daughter. The cashier took them from me and threw them into a crate quite far from her so i pity the person that buys them after they make their way back to the shelf.
New Look has a variety of clothing options suited for everyone. When it came to finding the clothing items I wanted or needed, they were pretty easy to find. Some of the pieces would be missing various sizes so I couldn't always find an item in my size.
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