NatWest

Ravinder, our personal banker, was very helpful and friendly. Actually, the whole atmosphere was very welcoming from the first moment we stepped into the bank and were guided over the seats to wait for our personal banker, no more than 5 minutes. They helped us as if we were their first customers of the day when we went an hour before closing - sorry guys, it's still Saturday for us! :) thanks a lot!! We felt treated as human beings better than a number and that's nothing a higher interest rate can beat! Very happy with our choice!
5 8 years ago (21-01-2017)

NatWest bank in general is a terrible bank who Rob you blind £8 a day overdraft charges even though months ago I got a refund because phony companies was taking money out my bank which but me in overdraft in the first place IV been a member of NatWest for years and now there quick enough to keep charging me 40,50 even 60 quid a time for there charges which is bullcrap I will be changing bank very soon
1 7 years ago (04-01-2018)

I've had problems with my bank account for the last few months and nothing's been done about it
1 7 years ago (15-08-2017)

Good sized bank. Could maybe do with some extra ATMs in the branch.
4 8 years ago (28-03-2017)

I have written three times to the Manager of the bank on 29th March, 1st May and the 3rd of June with specific questions As yet I have not had the courtesy of a reply! My next letter will be for the Chief Executive and the Banking Ombudsman The telephone helpline is over complicated and inefficient I have to give a star value against my wishes in order to post this complaint
1 9 years ago (01-07-2016)