Halifax

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Address: 1TH, 15 Queen Square, Wolverhampton WV1 1TX, UK

Phone: 0345 600 3934

Website

State: West Midlands

City: Wolverhampton

Zip Code: WV1 1TX

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:30 PM
Sunday: Closed

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Reviews

Went to Wolverhampton branch today. Wasted 30 minutes in long queue to reach counter. 3 desks open, but there was another one vacant, they said that couldn't be opened. Plenty of staff walking around asking if they could help, but that's no good if you need counter service. One counter assistant was good enough to inform us we were lucky, as it had been a 45 minute wait!!!!!!!!!!!!!!!!!!!!!  previously. Every time time I go in there is always a queue. The branch is shutting for restoration, but an assistant said there would be no more cashier desks created. Service is abysmal.

 7 years ago (18-04-2018)

Staff are freindly enough, but using a counter service usually first involves long long ques as people sort their entire lifes out in front of me. Also Saturday before Christmas I saw no signs online about shortened opening hours and Google showed open until 15:30, arrived at 13:30 to find it completely closed. For me the online hours should of been adjusted, as a small business owner I happen to know how easy this is to do, Halifax you have no excuse. Also couldn't find the branch telephone number to call them to double check, just  number for the generic telephone banking.

 7 years ago (15-01-2018)

I made a special journey to Halifax Wolverhampton,cost me £4.80 on the bus.Once inside,went to the counter area,huge queue,which i stood in for at least 20-30 minutes,there were 3 staff at counters,one counter was unattended.A member of staff approached each person in the queue asking if she could help....REALLY !!!!!....she would have been more helpful if she had opened the other counter,thereby serving more customers...come on Halifax.After waiting 20-30 minutes I finally got to a counter,I asked to withdraw an amount that exceeded the limit I could get from the machine,she asked me if it would be ok for the cash to be half in £20 and half in £10,I said 'yes,thats ok'.The cash came out of a machine next to her,she did not show me the cash or count it out in front of me,merely took the cash from the machine slot and placed it in an envelope and handed it to me.On getting home I opened the envelope and I went APE!!!!!!....All of the £10 notes were the ' old ' £10 notes......I was absolutely fuming......I then had to make another trip costing £4.80 to change the old notes for the new style £10 notes........Absolutely disgusting, the whole experience is unacceptable,level of service is a disgrace,the cash should have been shown to me and counted out.Customers are doing you a favour Halifax by banking with you,about time all this was sorted out !!!!!!!!!!!

 7 years ago (12-02-2018)

Hi this is a very poor quality of service the staff are under so much pressure this branch
Need s to be sorted shame on you Halifax

 7 years ago (17-01-2018)

Just tried to get in the Halifax the door was locked,  the branch manager opened it but was very sarcastic about " opening the door before I can get in" no explanation as to why it was locked in the first place.

 7 years ago (04-11-2017)

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Reviews, get directions and contact details for Halifax

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