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Reviews, get directions and contact details for Mermaid's Purse

Mermaid's Purse
Address: 42 Staithe St, Wells-next-the-Sea NR23 1AF, UK
Phone: 01328 711744
State: Norfolk
City: Wells-next-the-Sea
Zip Code: NR23 1AF

opening times

Monday: 10:00 AM – 3:00 PM
Tuesday: 10:00 AM – 3:00 PM
Wednesday: 10:00 AM – 3:00 PM
Thursday: 10:00 AM – 3:00 PM
Friday: 10:00 AM – 3:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
I'm afraid to say this was not a pleasant visit. Admittedly we were greeted cheerfully enough and the food on offer what was we were looking for, quick, unfussy, good value. However, from then the experience went downhill very fast. The boy behind the counter handled a pastry with his hands - no gloves or tongs were used which I have to say was very unprofessional. The pastry, a sausage roll, was then microwaved rather than toasted or popped in the oven - which resulted in a very overheated, soggy and floppy sausage roll, which was not enjoyable at all. Furthermore, we ordered a pot of tea which we had to remind the staff to bring to our table - it wasn't clear whether there was table service or not. When it arrived, the tea was stewed and tasted disgusting, so I'm not sure that they knew how to make tea! We also ordered cheese and tomato sandwich which was the greasiest food I have ever tasted. To top it all off, the staff member who had handled our sausage roll with his grubby little mitts was a very awkward and kept coming to our table for no apparent reason, even clearing the used cups and plates before an empty table behind us was cleared. Nitpicking, maybe... but not a pleasant experience which left us feeling a little nauseous and not at all comfortable!
7 years ago (06-04-2018)
Meh, kind of wished we'd gone elsewhere. Coffee was completely uninspiring. Wouldn't go there again.
7 years ago (22-05-2018)
A pleasant place and nice location tainted by outrageously expensive food served with the strangest of approaches. Would we visit again .....No.
7 years ago (19-05-2018)
Ideal location at top of hill in Wells, lovely coffee.
7 years ago (21-05-2018)
Food wasn't bad but overpriced for cheap bread. Main problem was the manager who snapped at someone in the queue who was a coeliac and asked for the fillings on their own. I've never experienced anyone so rude but at least it was entertaining, quote "are there going to be any more difficult customers today?" 😂 did feel a bit sorry for her employees!
7 years ago (20-08-2017)
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