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Mercure London Bridge

  1. London
  2. London Hotels

Reviews, get directions and contact details for Mercure London Bridge

Mercure London Bridge
Address: 77 Southwark Street , London SE1 0JA, XGL, GB
Phone: 020 7660 0683
State: XGL
City: London
Zip Code: SE1 0JA

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Reviews
I had a great stay at the Hotel overall. Though some points to improve in the restaurant. The welcome and check-in was fine and room was ready. The room was a nice size and the facilities very good. The Hotel was very central and I chose it so I could get around easily. I know the area very well and it's easy to walk to either Lon bridge or Waterloo. My parents also came to stay for a few nights when I was there and we had dinner one night. Some feedback however on the restaurant: Breakfast was fine each morning we had it. Staff were very helpful and especially the Indian staff who went above and beyond. Dinner however should be looked at. We were unable to eat there on a Sunday as it was closed. Which was very frustrating as there is no where locally to go easily. Also on another occasion the bar food option closed earlier than advertised. We did eat there on Monday but wished we hadn't. The Chef seemed to be having a nightmare. We and Four Yes Four other tables all had to send our steaks back. One table beside us sent his back twice. We sent two of our steaks backunderdone and when they came back they were in-edible and had to get them refunded. The table next to ours sent both of theirs back and then one a second time as well. For a Marco Pierre branded restaurant it was very poor. Not the waiting staff's faultthey were very apologetic but the kitchen. A real shame as I had flown from Australia and my parents from Scotland to stay together and the meal was a real waste. It put a downer on our view of the hotel which is a shame. Walkability: Well located for both London Bridge and 10-15min walk to Waterloo Food & drinks: Lack of Dining Options in the evening. Don't bother
10 minute walk to underground London bridge or Southwark but once arrived was pleasantly surprised. Calm ambience, up to date decor and everything in good condition. Everywhere looked spotless. Most staff smiling and welcoming, however some waiting staff in restaurant at breakfast didn't welcome me or smile at me as I sat having breakfast. Maybe new? Need training I think.. Excellent breakfast choice but all self service, even tea and coffee. Set me up for the day walking round London. Had evening meal in restaurant and although limited choice, couldn't fault it. A bit too far to walk for me from the tube but would recommend it
Great location close to main attractions. love the decor and atmosphere. The staffs are very friendly and welcoming to us. Stopped at the bar to get some drinks, they were amazing. Everything is top notch, the drinks, staff and vibes. I would definitely recommend to come here. Food & drinks: Cocktails are perfect
The staff, particularly Ali, truly enhanced our stay at Mercure London Bridge. His attentive service and professional demeanor made us feel genuinely welcomed throughout our visit. The stylish lobby creates an excellent first impression with its contemporary design and comfortable seating areas, perfect for relaxing after a day of exploring London. The bar is a hidden gem - offering a well-curated selection of drinks in an inviting atmosphere that's ideal for both unwinding in the evening or meeting friends. The hotel's prime location near the Thames, combined with these excellent facilities and outstanding service from team members like Ali, made our stay memorable. Highly recommended - a solid 5 stars.
Lovely staff. Nice size room, but the sink was stained which made it look dirty. No soap in the shower soap dispenser and the hairdryers could do with an upgrade. Good choice for breakfast. Location is nice and central.
Review for Mercure London Bridge The location is excellent, making it convenient to explore the city. However, the breakfast service starts too late, which was frustrating. Although breakfast was included in my fare, I couldn't have it due to the timing. The bed was comfortable enough, but the shower could have been cleaner, and the drains didn't work as well as they should. The room was too warm, and the AC wasn’t effective, so I had to keep the windows open to cool it down. Overall, an okay stay, but a few improvements would make it much better. Rooms: Room Review for Mercure London Bridge The room was okay, with a comfortable enough bed, but there were some issues. The room was too warm, and the AC wasn’t effective, so I had to keep the windows open to manage the temperature. The shower could have been cleaner, and the drains didn’t work as well as they should, which detracted from the overall comfort. Overall, the room was passable, but improvements in cleanliness and climate control would enhance the experience.
Had one night here really nice well located hotel. Bed was comfy and we like the cookies at reception and coffee machine in the room. All nice and clear and good toiletries in bathroomRooms: 5/5
The perfect place for visiting the Globe, Tate Modern. Easy to find and great, friendly and helpful staff. And a nice surprise cake for my birthday. First classRooms: 5/5
Hugely positive experience from wonderful staff members for an afternoon tea at the restaurant here. We had some trouble redeeming a voucher never trust third party voucher websites e.g. Red Letter Days and the staff were incredibly supportive, offering a free glass of Prosecco during our hour-long debacle. The food itself was delicious, with a lot of couples around us unable to finish the portion! Would highly recommend this restaurant, not only for the good food but also the delightful staff and positive experience.
I had a wonderful breakfast at Mercure. The food was delicious, with everything cooked to perfection and served fresh. The pancakes were fluffy, the eggs were just right, and the coffee was top-notch. What made the experience even better was the server, Dhruvish. He was incredibly friendly and attentive, adding a personal touch to the meal. His cheerful attitude and excellent service made the breakfast even more enjoyable. Highly recommend this spot for a great start to the day!
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