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Mercedes-Benz of Poole

  1. Wimborne Minster Car Dealer

Reviews, get directions and contact details for Mercedes-Benz of Poole

Mercedes-Benz of Poole
Address: Holes Bay Road, BH15 2BD, Poole, Dorset
Phone: 01202 666330
State: Dorset
City: Poole
Zip Code: BH15 2BD

opening times

Monday: 08:00-18:30
Tuesday: 08:00-18:30
Wednesday: 08:00-18:30
Thursday: 08:00-18:30
Friday: 08:00-18:30
Saturday: 08:00-17:00
Sunday: 10:00-16:00

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Reviews
Best Mercedes Dealership in the U.K. From the moment I stepped into the showroom I was looked after in a highly professional way. I live pretty much next door to a local Mercedes dealership, to travel 90 miles to Poole dealership was worth it just for the customer service. I am currently a Mercedes car owner and it’s nice to feel that my business was valued. No hard sell, Mark Francis listened to the spec I wanted for my new E Class Coupe and he gave me a very good deal for the car I wanted. I was given various prices from various Mercedes dealerships, however not only was this dealership the best deal financially, the service provided by Mark and the staff here was the best I’ve ever experienced. Thank you Mark and the team at Mercedes Benz Poole, highly recommend this dealership.
7 years ago (07-04-2018)
After an accident at work, I took my car to these guys for repairs. Granted my car had a few scratches but when it came out of their workshop after being washed, it had significantly more scratches than when it went in. When I asked the gent looking after me, he drove the car round to the workshop, returning minutes later and told me that the gent in the workshop said my car came in dirty with ALL those scratches already there. I explained it had some scratches and pointed those I knew were already there, he asked me why their workshop repairer would LIE ( you can draw your own conclusions from that). This is my fourth Mercedes in 21years and it will be my last!!. I won’t buy a car nor repair my car with these guys in future. I am extremely disappointed as I have always received an excellent service from Mercedes in Bristol. My preception is now ruined and now when I replace my car in a few months time, it will no longer be a Mercedes as planned.
7 years ago (13-04-2018)
Very poor customer service. I arrived on a Sunday afternoon with wanting more information on my next purchase. Spoke to the host who said I had to be added to a "waiting list" because there we no sales advisors available? I then asked for a brochure while I was waiting and she said Mercedes don't do them and she hardly knew anything about the car I was looking at. After glancing across to sales advisors stood in the corner chatting and not approaching me, I wondered around the showroom and then left and went to a leading competitor; and spent my money there. Very poor customer service which I will be addressing to any friends or family looking to purchase a Mercedes-Benz
7 years ago (28-02-2018)
Purchased a used Mercedes from Mercedes Poole today. We have had a Mercedes for 11 years and have to say that the service we received was second to none. From the time we first arrived at the showroom we were met with friendly helpful staff. Our salesman was Mat Oraf who has excellent knowledge of Mercedes. He was very helpful and not pushy. He dealt with all our questions very efficiently and kept us informed from start to finish when our car was unveiled in the showroom. We would recommend both Mercedes of Poole and Mat to anyone who is looking for first class service. Oh and by the way our car is amazing. Thank you.
8 years ago (18-11-2017)
Very poor service. They Changed my service appointment for further 3 weeks without any notice. I Drove 40 min for nothing, such as waste of time. no apologies at all. very disappointed.
7 years ago (08-03-2018)
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