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Marshall Peterborough

  1. Cambridgeshire
  2. Peterborough Car Dealer

Reviews, get directions and contact details for Marshall Peterborough

Marshall Peterborough
Address: Tyrell Park, Boongate, Peterborough, Cambridgeshire PE1 5PT, UK
Phone: 01733 823182
State: Peterborough
City: Cambridgeshire
Zip Code: PE1 5PT

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 5:30 PM
Sunday: 10:30 AM – 4:30 PM

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Reviews
Recently bought a 2008 absolutely delighted. The salesman was excellent and explained everything making the experience seemless. Lovely friendly staff.
Bought a car from Marshall today, Young lad called Ivan dealt with the sale from start to finish. Amazing service and professional. A very personal service and looked after me.
My visit to this dealership was all good. A very attractive show room, offering a free WiFi facility whilst waiting. The front desk host Jackie was warm and welcoming, directed me to the waiting area and kept me updated throughout my time spent there, thank you. A professional and an efficient service. Highly recommended.
We couldn't have got more better first customer service experience from Andrew Hills of Marshalls Peterborough. Highly recommend a very dependable, dedicated to his profession of selling used vehicles. Knowledgeable with what we needed. Very pleased with our purchase, and way whole process was conducted. Many thanks Andrew for all your time with honouring those requirements. Certainly pass on recommendations to buy vehicles at Marshalls Peterborough xx
Excellent service every visit. First class people.
Yesterday I completed the purchase of a 2019 Peugeot Partner from Marshall’s in Peterborough. The receptionists always provided a warm welcome, and for the few minutes I had to wait they ensured I had a drink, and the waiting area is comfy with free wi-fi. The van sales specialist, Richard, offered exceptional customer service throughout the process. He was extremely knowledgeable in terms of the vehicles and in terms of the wider vehicle purchasing process. At no point did I ever feel pressured into making a purchase, or to take any specific add-ons. Everything that was available was explained in “everyday” language, but no pushy sales tactics were ever used. A major factor behind me buying here was Richard’s approach to sales and how relaxed he was. When I collected the vehicle it had been provided with a fresh MOT and they had very kindly put half a tank of fuel in. Richard was on hand to explain all the features of the vehicle and ensured I was happy with the purchase before I left. Vehicle buying is normally stressful mainly in regards to the attitudes of salespeople, however Marshall’s provided a smooth customer friendly experience. Can’t recommend them enough.
Absolutely disgusting saw mobility specialists we ordered a car and he said we will ring you Thursday to confirm we received no call and rang them Friday and the so called specialists are off for a week wouldn't be so bad but this is the second time this happened
We recently purchased a 5 year old Peugeot from this dealership, and the entire initial sales and after sales experience was smooth, trustworthy and enjoyable. Allow me to explain. Prior to speaking to this dealership for the first time, we had been through hell and back trying to find a suitable car for our needs. Many other so-called "trade dealerships" fell short of the promised care and attention they give to the car being sold, and their prospective customers. Not at Marshall Peugeot Peterborough. Here, we were greeted in person with a warm and friendly smile by Martyn and Igor and the lovely receptionist on the day. Tea and coffee were offered, and air conditioning blessed us from the warmth outside. We were allowed time to inspect the car we had seen online, outside and inside, then calmly offered a test drive to help solidify our decision to buy. Marty as we now colloquially called him was pleasant enough to allow us a long test drive, whilst giving us some insights into the vehicle in question. We arrived back and got down to paperwork, having had a short stroll around the lot, while we made our final decision. Again, refreshments were offered to quench our thirst. Very caring. We demonstrated our intent to buy with large figures, and Marty and his sales manager ran them through their system and came back with delightful finance examples to suit our budget. At no point did we feel pressured, rather, everyone in house exuded an aura of 'take your time, make the right call'. We appreciated this immensely. If there is one thing we hate, it is rushing a big decision. Finance was arranged in under an hour, and again Marty calmly took our deposit, after care warranty and Gap insurance payments via card and kindly offered a full valet of the vehicle, complimentary 12 month warranty and delivery to our home, the next day. Amazing. Waves and smiles came from all staff members as we left the building, basking in the glow of our new immaculate acquisition. The next day, it arrived to our door. Marty professionally went through each document for final handover, and we shook hands, signifying an equally felt feeling of satisfaction and courtesy. To say we have been looked after since first contact with Marshall Peugeot is an understatement. I came back a week later to get a courtesy wheel balance and order some Quality of Life parts for the car, and was even gifted with delivery to my door of said parts, by the General Manager himself. Matt who was extremely helpful in parts, Liam and also Paul, who even compensated fuel for the journey, are true beacons of patient, willing, helpful people in the industry. Well done to all of you, please keep up the good work for us customers, and please ensure that staff are appreciated for their amazing contributions to excellent customer service. I have said this all my life: You can buy a car from anywhere, but you will only get an experience from a dealership.
Great feel to showroom. Staff couldn't do enough to help.
I went there to to order the new 5008GT 1.5HDi on motorbility. Booked appointment told they had one but once there he showed me the basic one and said he couldn't guarantee it would come with the basic standard sensors etc or any extras I added I would pay for may not be on the car. The motorbility sales rep was extremely unhelpful. Very disappointing.
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