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Reviews, get directions and contact details for Mandarin House

Mandarin House
Address: 47 High St, Saxmundham IP17 1AJ, UK
Phone: 01728 603259
State: Suffolk
City: Saxmundham
Zip Code: IP17 1AJ

opening times

Monday: 5:00 – 11:00 PM
Tuesday: Closed
Wednesday: 5:00 – 11:00 PM
Thursday: 5:00 – 11:00 PM
Friday: 5:00 – 11:00 PM
Saturday: 5:00 – 11:00 PM
Sunday: 5:00 – 11:00 PM


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Reviews
1 star is too many. Disgrace of a 'Chinese takeaway'. We had high hopes after reading previous reviews but they must be written by the owners as this was repulsive and I cannot stress that enough. SAVE YOUR MONEY!! They somehow managed to burn chicken curry which tasted like a rat burger, black pieces of chicken, burnt onions, burnt carrots weird, and even plain white rice was crunchy. The prawn crackers even had black bits. Every sauce was like spicy water, the spring rolls tasted like pure dirt and chow mein was also burnt. Tried to have a civilised conversation and request some money back for the worst items but the person on the phone was extremely rude and demanded the food back in the containers for a refund but obviously we had plated our food up in order to taste it! Totally unacceptable, never had an experience this bad, we have chinese takeaway all the time and never come across such shocking service. Its now in the bin, best place for it. Should hang their heads in shame offending chinese food in this way!!
Fantastic food and service. The person who served us was extremely kind and was very patient with us when we were having a difficult time to decide on what we wanted since there was so much to choose from. I especially enjoyed their chicken balls, satay chicken and deep fried shredded beef. Would definitely come again when in the area and I highly recommend this place!
Absolutely disgusting... checken curry was burnt, Soggy chicken balls, vegetable spring rolls taste like earth. please don't waist your money... I complained and they refused to give me my money back. The reviews where good on google so we went for it...... and now we regret it....they was very rude!
Really good Chinese take-away.. we go most weekends. Not to pricey, really good service. Vegetarian options: We ask for vegetarian-vegan meals mostly, they make a vegetarian and bean curd chow mein in the Singapore style.. yummy!!
This evening I Ordered chicken in cashew nuts - only 1 nut in the whole dish And chicken satay - was stewed chicken and vegetables in a tiny bit of weak chilli sauce. No peanut satay sauce at all. Both dishes were awful - when I phoned up to complain was told The cashews nuts must have got crushed in cooking !!! And that is just how they make chicken satay. Needless to say was a waste of money and will never go there again.
Food wasn't good and everytime you have to wait upwards of 10-15 minutes, setimes more, for food even when you ring before and they give you a time to collect. Would recommend other places in town
Really lovely staff and food, came so quickly too! Been coming here for a while and it’s now a staple and what people always want when they come to visit. Would always recommend to anyone :
Such a great friendly and family run restaurant, food is always excellent and fresh. I have been eating from here for over 23 years and nothing comes close, except Hong Kong perhaps, and I travel a fair amount.
Tastiest chinese I’ve had in a while. Spring rolls were top notch and overall 10/10. Definitely coming back here again and I recommend to all
burnt chicken curry, curry sauce was disgusting, spring rolls were greasy and soggy, chicken balls soggy, rice was crispy and starchy, prawn crackers were even burnt and sauces were watery.
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