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Macdonald Randolph Hotel

  1. Oxford
  2. Oxfordshire Lodging
  3. Oxfordshire Spa
  4. Oxford Lodging

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Macdonald Randolph Hotel
Address: Beaumont St, Oxford OX1 2LN, UK
Phone: 0344 879 9132
State: Oxfordshire
City: Oxford
Zip Code: OX1 2LN

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Reviews
Stayed here a couple of weeks ago with my family.nWe had a great stay!nMarija at reception had some amazing activity recommendations, and gave our girls a treat, they were over the moon :nAll staff were very nice, lovely room and amazing service.nDefinitely recommend
We stayed at The Randolph Oxford for two nights. First of all, the hotel’s concept, atmosphere, and location are genuinely beautiful. The building has a lot of character, and the staff were also very attentive and helpful throughout our stay.nnHowever, for a hotel that cost around £880 for two nights, I do think some parts need to be updated. The lighting in the rooms was quite poor, and the minibars felt old and did not cool properly. Even though the rooms are designed with a classic concept, some details made them feel more outdated than charming.nnI was also disappointed with the late-night room service options. For this price level, having only toast, one or two other simple options, and a few pizzas felt quite limited.nnOverall, the location, atmosphere, and staff were very good, but considering the price, I expected the rooms and facilities to feel more modern and better maintained.nnMert Guney
This was my second time staying at the Randolph. First time was 4 years ago and I really enjoyed the experience, this time I stayed with my husband and my 2 months old baby. It was a different experience and in my opinion the hotel has lowered its standards and it's not a family friendly hotel.nnThe room assigned to us had from the lift 4 steps to do with the pram, this was a lack of attention to the details from their perspective. It was the hotei responsibility to check if the room was step free access.nnIn the bathroom there wasn't the toilet brush and no vanity kit, the same in my parents room. A 5 star hotel I expect to get these basics objects.nnThe mini fridge and the ac were very noisy.nnI understand the cot is standard to be provided by the hotels but babies are different depending on their age and a 2 months old baby wouid be better to have him at the same height of the parents bed. If the hotel wants to be family friendly I advise to get a Moses basket for smaller babies.nnThe breakfast wasn't as good as I remembered. First it was very hot in Oxford since the morn and all the buffet was open to the elements of the environment. Although salami and yogurt were on a cold base, with that heatwave, I think they had to be covered and better storaged. It was a healthy hazard.nI expected more attention to the buffet from a 5 stars hotel.nnAlso in the afternoon we ordered some drinks from the bar 5 and it took 20 minutes to get them.nnPositive things, valet service very worth it and good service. Possibility to storage luggages very good. Luggages delivered in the room.nnI told these things at the check out and I was heard.
Absoloutley, first class!nnThe room was very clean, comfortable and cosy. The bed and pillows were so comfortable I could have stayed in bed all day.nnThe staff were brilliant , professional and very helpful. The breakfast was excellent and located in the beautiful Alice room.nnLocation, most things are in easy reach by a short walk.nnCannot recommend this hotel and its staff highly enough.nnWe will be returning.
We stayed for 7 days and absolutely loved it. The staff went out of their way to help in any way. The bar downstairs was so welcoming and homely, we just loved sitting next to the fire while it was raining and cold, outside. Brilliant central location. Very comfortable rooms, and beautiful linen. Very attractive and well appointed bathrooms. Generally loved our stay! We would love to return.
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