Kirsty Doyle

FINALLY an inclusive occasion wear brand. As a plus size woman, we often get lumbered with rather underwhelming fashion choices which rarely flatter or compliment my figure. I seen KD pieces on a couple of girls I follow and admittedly, I didn't even bother to look for myself at first, but I am so glad I doubled back onto her page, I only wish I realised sooner as my whole holiday wardrobe would of been from here. The pieces are of stunning quality. I was worried the sizes would run small, but are just perfect, I especially love the leg length options! Huge thanks to the KD Team I was stopped left, right and centre wearing these pants and felt amazing! xx

I have shopped at Kirsty Doyle online for the past 2 years. I have a number of items from them and they are always unique and I get compliments when wearing them. They are usually statement items and I’m fairly confident no one else will be wearing something similar. However, most of the time the items will take much longer than the 2 weeks initially advertised. You will get an email after ordering which confirms it will be about a month and the items do usually arrive in this timescale. Simply updating their website to the correct timescale would probably resolve this. The items are expensive and the quality doesn’t match the price point in my opinion. I have also had instances where material has been out of stock once an order is placed or the wrong items being sent. Refunds are a bit of a pain. You pay the postage back and they take a while to process. I would suggest paying via a method you can recover your money if needs be. I always pay via PayPal and had to raise a dispute on my last order before receiving the funds back. I received no communication from the shop in this time but in the past have found customer service to be responsive- they just take a few days to return to you. Despite the above, the items are so unique that I would continue shipping here - however I would do so with caution. I’m very selective with what I order now and only pay via PayPal.

Love love love my buys from Kirsty Doyle. Why I’ve never owned the black stretch flares before now, I do not know!! Very flattering, every wardrobe should have these

Very disappointed with the customer service recived from the company. I wanted to order an outfit here for a long time and I was truly disappointed when I did. It took 5-6 weeks for the dress to be delivered when the checkout originally said 2. The dress was of cheap quality and the gillter fell off without even wearing it. I decided to send the dress back which was revived by Kirsty Doyle on the 6/12/22. The email said the refund would be processed within 10 days. As of today middle of January I have still not recived the refund. Numerous messages sent and most read and ignored. I've now had to raise an issue with PayPal to try and get my money back.

I was thinking of placing a large order, messaged 4 times about the items before placing order. Not received a reply. Glad I read reviews before I did, won’t be ordering now. Sad, as I like to support local businesses and as a scouser who has moved away from the area, even more so. Can’t run a business if your customer service is poor. Sad to see the comments and she has not replied to them.

Day 31 of no refund. Contacted email, contacted instagram. Been told twice on instagram they 'will check for me' and no reply. Would think this was a one off, but my friend told me not to buy because she knew first hand refunds are an absolute shocker and she was right. Avoid

As a repeat customer, I’ve always found customer services to be really good if I’ve had an issue. My last order did take longer than usual but I didn’t need them for a specific date and my messages were answered. I absolutely Love all of Kirsty’s clothes and I will carry on ordering from her!

I ordered the black and silver sequin flares and OMG they are even better than i imagined and ridiculously flattering, i actually welled up a little when i tried them on, they are perfect!

Kirsty made my 2 bridesmaids dresses and wow i was overwhelmed with them they were beautiful 5 Anyone wants the perfect bridesmaids then look no further than Kirsty she’s the best ! Thank you

Returned an item in September - tracked, no reply, no refund, tried calling and emailing - had to ask PayPal to step in and she didn’t even bother responding - used 5-6 times in the past, won’t be using again / EVER

Directions to Kirsty Doyle with public transportation

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